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some_guy
17-12-07, 10:11
I have a HP Deskjet 640C. I have recently moved to a new apartment and I bought some old computer and a friend gave me a printer. The CD that came with the printer doesn't work so I downloaded the driver and it still doesn't work.
When I write something and I want to print it nothing happens or the page comes out blank.
Coule somebody help me, please?

Necromanser
17-12-07, 10:18
Did you download the correct drivers?
Have you re-checked the model of the printer?
Have you configurd the printer?
Do you have inks?

Bumio
17-12-07, 10:23
contact the company. say that cd doesnt work. and yeah, check everything what Necromanser wrote

EscondeR
17-12-07, 10:34
Assuming you have XP - Driver download link (ftp://ftp.hp.com/pub/printers/software/640-enu-xpinfu.exe).
Check cartriges at first: they may be empty or jets are dry-blocked.

Then if it's not about inks, tell us the following:
1. Printer interface you're using parallel or USB?
2. Run Diagnose.exe (http://www.tombraiderhub.com/download/diagnose.exe) and post the report.

spikejones
17-12-07, 21:48
Just wanted to be sure that you have the HP printer selected as the device to print to, and not the Microsoft Document Writer

gotha-666
18-12-07, 15:42
well, my printer always doesnt work :p

kryptonite23
19-12-07, 09:13
Try installing your printer because myabe you forgot to install it in your old,new compuetr.

some_guy
23-12-07, 12:08
Thank you!
I'm at home right now and I'll be here for 2 weeks. My printer doesn't work where I study so when I get back there I'll do what you said and if that doesn't work I'll get back to you.
Thank you again! ;)