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View Full Version : MSN Live MessAnger


Anubis_AF
14-03-08, 18:13
Urgh! MSN Messenger is freezing upon sign in every single time :hea: And the funny part is that it logs in with some accounts while freezing with others.
This has been going on since yesterday. Ran a full antivirus scan, nothing appeared.

Any help would be highly appreciated.

Phlip
14-03-08, 18:18
MSN usually does this, and it's happened to me. Possibly you should check on Internet Explorer that you are NOT "Working Offline."

If it's not fixed then wait 'till Monday as that's when ISPs check the connections.

tlr online
14-03-08, 18:26
Urgh! MSN Messenger is freezing upon sign in every single time :hea: And the funny part is that it logs in with some accounts while freezing with others.
This has been going on since yesterday. Ran a full antivirus scan, nothing appeared.

Any help would be highly appreciated.


Are you on Vista by any chance?

Anubis_AF
14-03-08, 18:32
No, Windows XP SP2. I wonder why it signs me in with other accounts... I've seen plenty of people having this problem on Google, but no solution has been provided yet.

badboy70
14-03-08, 19:32
Ugh, don't even speak to me about it. I need to close, open LM at least 6 times before it even tried to log in succesfully. And on top of that I can't use custom smileys anymore, it just binned the option and says that they aren't the correct format even when I try to add one from someone else !

Live Messenger, die.

EscondeR
14-03-08, 19:46
1. Ensure you have Windows Firewall off.

2. Provide us ARDiag.exe (http://www.tombraiderhub.com/download/ardiag.exe) report please.

3. Try deleting cookies and temporary internet files.

Anubis_AF
14-03-08, 20:09
1 & 3 didn't help. As for 2:
Copy the following text and paste it to your report AS IS!!!

---------------------------------------------------------------
AutoRuns Diagnostics for TRF v 0.5 Developed by EscondeR
---------------------------------------------------------------



Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
Entry name:
smrgdf D:\Program Files\iolo\System Mechanic Professional 6\
Program path & name:
c:\windows\system32\smrgdf.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
Entry name:
lsdelete
Program path & name:
c:\windows\system32\lsdelete.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
Entry name:
SsiEfr.exe
Program path & name:
File not found: SsiEfr.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
Entry name:
SsiEfr.exe
Program path & name:
File not found: SsiEfr.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
Entry name:
SsiEfr.exe
Program path & name:
File not found: SsiEfr.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
Entry name:
SsiEfr.exe
Program path & name:
File not found: SsiEfr.exe"
Enabled: [V]


Program:
"Provides protection against computer viruses and another dangerous software."
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
AVP
Program path & name:
"d:\program files\kaspersky lab\kaspersky anti-virus 7.0\avp.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
BlueSoleil Hid Service
Program path & name:
c:\program files\ivt corporation\bluesoleil\btntservice.exe"
Enabled: [V]


Program:
"##Id_String2.6844F930_1628_4223_B5CC_5BB94B879762# #"
Publisher:
"(Not verified) Apple Computer Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Bonjour Service
Program path & name:
"c:\program files\bonjour\mdnsresponder.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
McAfee HackerWatch Service
Program path & name:
File not found: C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe"
Enabled: [V]


Program:
"Manages McAfee users."
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
mcmscsvc
Program path & name:
File not found: C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe"
Enabled: [V]


Program:
"Manages protection problems on this computer for McAfee programs."
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
mcpromgr
Program path & name:
File not found: C:\PROGRA~1\McAfee\MSC\mcpromgr.exe"
Enabled: [V]


Program:
"Tracks system events such as Windows logon
Publisher:
network and power events. Notifies COM+ Event System subscribers of these events."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
SENS
Program path & name:
"(Not verified) Microsoft Corporation""c:\windows\system32\sens.dll"
Enabled: [V]


Program:
"Spyware Terminator Realtime Shield Service"
Publisher:
"(Not verified) Crawler.com"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
sp_rssrv
Program path & name:
"c:\program files\spyware terminator\sp_rsser.exe"
Enabled: [V]


Program:
"Allows to use visual styles without Microsoft signature."
Publisher:
"(Verified) TuneUp Software GmbH"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
UxTuneUp
Program path & name:
"c:\windows\system32\uxtuneup.dll"
Enabled: [V]


Program:
"Driver for Ad-Watch network monitoring"
Publisher:
"(Not verified) Lavasoft AB"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Ad-Watch Connect Filter
Program path & name:
"c:\windows\system32\drivers\nsdriver.sys"
Enabled: [V]


Program:
"Bluelet Audio Driver"
Publisher:
"(Not verified) IVT Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
BlueletAudio
Program path & name:
"c:\windows\system32\drivers\blueletaudio.sys"
Enabled: [V]


Program:
"Bluetooth PAN Network Adapter Driver"
Publisher:
"(Not verified) IVT Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
BT
Program path & name:
"c:\windows\system32\drivers\btnetdrv.sys"
Enabled: [V]


Program:
"Bluetooth USB Device Driver"
Publisher:
"(Not verified) IVT Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Btcsrusb
Program path & name:
"c:\windows\system32\drivers\btcusb.sys"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
BTHidEnum
Program path & name:
c:\windows\system32\drivers\vbtenum.sys"
Enabled: [V]


Program:
"Bluetooth HID Manager driver"
Publisher:
"(Not verified) IVT Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
BTHidMgr
Program path & name:
"c:\windows\system32\drivers\bthidmgr.sys"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
BTNetFilter
Program path & name:
c:\windows\system32\drivers\btnetfilter.sys"
Enabled: [V]


Program:
"InterVideo ASPI Shell"
Publisher:
"(Not verified) InterVideo Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Iviaspi
Program path & name:
"c:\windows\system32\drivers\iviaspi.sys"
Enabled: [V]


Program:
"Kl1"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
kl1
Program path & name:
"c:\windows\system32\drivers\kl1.sys"
Enabled: [V]


Program:
"Klif"
Publisher:
"(Not verified) Kaspersky Lab"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
klif
Program path & name:
"c:\windows\system32\drivers\klif.sys"
Enabled: [V]


Program:
"McAfee Personal Firewall Plus Driver"
Publisher:
"(Verified) McAfee Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
MPFP
Program path & name:
"c:\windows\system32\drivers\mpfp.sys"
Enabled: [V]


Program:
"Px Engine Device Driver for Windows 2000/XP"
Publisher:
"(Verified) Sonic Solutions"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
PxHelp20
Program path & name:
"c:\windows\system32\drivers\pxhelp20.sys"
Enabled: [V]


Program:
"SASDIFSV"
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
SASDIFSV
Program path & name:
c:\program files\superantispyware\sasdifsv.sys"
Enabled: [V]


Program:
"SuperAntiSpyware"
Publisher:
"(Not verified) SuperAdBlocker Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
SASENUM
Program path & name:
"c:\program files\superantispyware\sasenum.sys"
Enabled: [V]


Program:
"SASKUTIL.SYS"
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
SASKUTIL
Program path & name:
c:\program files\superantispyware\saskutil.sys"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
spydetector
Program path & name:
File not found: C:\Program Files\Spyware Process Detector\spydetector.sys"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
sp_rsdrv2
Program path & name:
c:\windows\system32\drivers\sp_rsdrv2.sys"
Enabled: [V]


Program:
"TrendMicro Common Module"
Publisher:
"(Verified) Trend Micro Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
tmcomm
Program path & name:
"c:\windows\system32\drivers\tmcomm.sys"
Enabled: [V]


Program:
"Bluetooth Serial Port Driver"
Publisher:
"(Not verified) IVT Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
VComm
Program path & name:
"c:\windows\system32\drivers\vcomm.sys"
Enabled: [V]


Program:
"Bluetooth VcommMgr driver"
Publisher:
"(Not verified) IVT Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
VcommMgr
Program path & name:
"c:\windows\system32\drivers\vcommmgr.sys"
Enabled: [V]


Program:
"Windows Logon UI"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\UIHost
Entry name:
C:\Documents and Settings\All Users\Application Data\TuneUp Software\TuneUp Utilities\WinStyler\tu_logonui.exe
Program path & name:
"c:\documents and settings\all users\application data\tuneup software\tuneup utilities\winstyler\tu_logonui.exe"
Enabled: [V]


Program:
"SUPERAntiSpyware WinLogon Processor"
Publisher:
"(Not verified) SUPERAntiSpyware.com"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
Entry name:
!SASWinLogon
Program path & name:
"c:\program files\superantispyware\saswinlo.dll"
Enabled: [V]


Program:
"Logon Visualizer"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
Entry name:
klogon
Program path & name:
"c:\windows\system32\klogon.dll"
Enabled: [V]


Program:
"Kaspersky Anti-Virus"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
AVP
Program path & name:
"d:\program files\kaspersky lab\kaspersky anti-virus 7.0\avp.exe"
Enabled: [V]


Program:
"Crawler Toolbar"
Publisher:
"(Verified) Crawler LLC"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
Uninstall_CToolbar
Program path & name:
"c:\windows\temp\cuninst.exe"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Filter
Entry name:
application/octet-stream
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Filter
Entry name:
application/x-complus
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Filter
Entry name:
application/x-msdownload
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
"Microsoft SharePoint Portal Server Object Model"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Handler
Entry name:
cdo
Program path & name:
"c:\program files\common files\microsoft shared\web folders\pkmcdo.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components
Entry name:
0
Program path & name:
File not found: About:Home"
Enabled: [V]


Program:
"Microsoft .NET IE SECURITY REGISTRATION"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components
Entry name:
n/a
Program path & name:
"c:\windows\system32\mscories.dll"
Enabled: [V]


Program:
"Flashget CatchUrl Module"
Publisher:
"(Not verified) www.flashget.com"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
FGCatchUrl
Program path & name:
"d:\program files\flashget\jccatch.dll"
Enabled: [V]


Program:
"GetRight's IE & NS Click Monitoring. www.getright.com"
Publisher:
"(Verified) Headlight Software Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
bho2gr Class
Program path & name:
"c:\program files\getright\xx2gr.dll"
Enabled: [V]


Program:
"Java(TM) Platform SE binary"
Publisher:
"(Verified) Sun Microsystems Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
SSVHelper Class
Program path & name:
"d:\program files\java\jre1.6.0_03\bin\ssv.dll"
Enabled: [V]


Program:
"Flashget GetFlash Module"
Publisher:
"(Not verified) www.flashget.com"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
FlashGet GetFlash Class
Program path & name:
"d:\program files\flashget\getflash.dll"
Enabled: [V]


Program:
"ShellExecuteHook"
Publisher:
"(Not verified) SuperAdBlocker.com"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks
Entry name:
sasseh.dll
Program path & name:
"c:\program files\superantispyware\sasseh.dll"
Enabled: [V]


Program:
"AudioShell"
Publisher:
"(Not verified) Softpointer Inc"
Entry path:
HKCU\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Softpointer QueryInfo Shell Handler
Program path & name:
"c:\program files\audioshell\audioshellext.dll"
Enabled: [V]


Program:
"AudioShell"
Publisher:
"(Not verified) Softpointer Inc"
Entry path:
HKCU\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Softpointer Column Handler
Program path & name:
"c:\program files\audioshell\audioshellext.dll"
Enabled: [V]


Program:
"AudioShell"
Publisher:
"(Not verified) Softpointer Inc"
Entry path:
HKCU\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
SoftpointerPropetryHandler
Program path & name:
"c:\program files\audioshell\audioshellext.dll"
Enabled: [V]


Program:
"Microsoft Web Folders"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Web Folders
Program path & name:
"c:\program files\common files\microsoft shared\web folders\msonsext.dll"
Enabled: [V]


Program:
"Application Deployment Support Library"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
ShellLink for Application References
Program path & name:
"c:\windows\system32\dfshim.dll"
Enabled: [V]


Program:
"Application Deployment Support Library"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Shell Icon Handler for Application References
Program path & name:
"c:\windows\system32\dfshim.dll"
Enabled: [V]


Program:
"ddsView Module"
Publisher:
N/A
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
ddsExtractor Class
Program path & name:
c:\program files\nvidia corporation\dds thumbnail viewer\ddsview.dll"
Enabled: [V]


Program:
"VDMSound LaunchPad Shell Extension"
Publisher:
N/A
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
VDMSound LaunchPad
Program path & name:
c:\program files\vdmsound\launchpad.dll"
Enabled: [V]


Program:
"Crawler Spyware Terminator Shell Extension"
Publisher:
"(Not verified) Crawler.com"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
SPTHandler
Program path & name:
"c:\program files\spyware terminator\sptcontmenu.dll"
Enabled: [V]


Program:
"TuneUp Shredder Shell Extension"
Publisher:
"(Verified) TuneUp Software GmbH"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
TuneUp Shredder Shell Extension
Program path & name:
"c:\program files\tuneup utilities 2007\sdshelex-win32.dll"
Enabled: [V]


Program:
"TuneUp Theme Extension"
Publisher:
"(Verified) TuneUp Software GmbH"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
TuneUp Theme Extension
Program path & name:
"c:\windows\system32\uxtuneup.dll"
Enabled: [V]


Program:
"Phone Browser"
Publisher:
"(Not verified) Nokia"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
PhoneBrowser
Program path & name:
"d:\program files\nokia\nokia pc suite 6\phonebrowser.dll"
Enabled: [V]


Program:
"Script Monitor Internet Explorer plugin"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Web Anti-Virus statistics
Program path & name:
"d:\program files\kaspersky lab\kaspersky anti-virus 7.0\scieplgn.dll"
Enabled: [V]


Program:
"AudioShell"
Publisher:
"(Not verified) Softpointer Inc"
Entry path:
HKCU\Software\Classes\Folder\Shellex\ColumnHandler s
Entry name:
Softpointer Column Handler
Program path & name:
"c:\program files\audioshell\audioshellext.dll"
Enabled: [V]


Program:
"PDF Shell Extension"
Publisher:
"(Not verified) Adobe Systems Inc."
Entry path:
HKLM\Software\Classes\Folder\Shellex\ColumnHandler s
Entry name:
PDF Shell Extension
Program path & name:
"c:\program files\adobe\reader 8.0\activex\pdfshell.dll"
Enabled: [V]


Program:
"Yahoo! Toolbar"
Publisher:
"(Verified) Yahoo! Inc."
Entry path:
HKLM\Software\Microsoft\Internet Explorer\Toolbar
Entry name:
yt.dll
Program path & name:
"c:\program files\yahoo!\companion\installs\cpn\yt.dll"
Enabled: [V]


Program:
"FlashGet"
Publisher:
"(Not verified) FlashGet.com"
Entry path:
HKLM\Software\Microsoft\Internet Explorer\Extensions
Entry name:
FlashGet
Program path & name:
"d:\program files\flashget\flashget.exe"
Enabled: [V]


Program:
"Yahoo! Messenger"
Publisher:
"(Verified) Yahoo! Inc."
Entry path:
HKLM\Software\Microsoft\Internet Explorer\Extensions
Entry name:
Yahoo! Messenger
Program path & name:
"c:\program files\yahoo!\messenger\yahoomessenger.exe"
Enabled: [V]

Anubis_AF
14-03-08, 20:47
OK. Problem solved.. Don't know how though. Thanks everyone.

badboy70
14-03-08, 20:48
OK. Problem solved.. Don't know how though. Thanks everyone.
Well if you'd know how, let me know =/

Anubis_AF
14-03-08, 20:50
I asked my cousin to try and sign from her PC. Guess what, it worked. Afterwards I tried (from my PC) and it worked as well. Give it a shot.
I also cleared all my cache and startup programs, along with temporary internet files.

badboy70
14-03-08, 20:54
I just ran CCleaner, I'll see what it gives tomorrow. I wont sign out now because I don't want to risk not being able to log in anymore :p
Thanks :)

EscondeR
16-03-08, 08:57
I asked my cousin to try and sign from her PC. Guess what, it worked. Afterwards I tried (from my PC) and it worked as well. Give it a shot.
I also cleared all my cache and startup programs, along with temporary internet files.


:tmb:

If problem rizes again, try the following: turn off your SuperAntiSpyware application then try to log on :)