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View Full Version : Spyware, Help!!!!!!!!!!!!!!!


Thorn
29-05-04, 20:44
I found 2 spyware on my comp. Something called "WhenU. n-Case" and some like that. It says it can't be fixed because it's still in (memory). Can't anyone find a way for me to get rid of this? Thanks :(

Joseph
29-05-04, 20:46
What is "it" here (IT says that... etc.) ?

Joseph
29-05-04, 20:48
After a restart, your system's memory will be cleaned. Have another try to delete it.
If that doesn't help, do it in a "safe mode" restart of Windows.

Thorn
29-05-04, 20:50
I'm refering to spybot S & D. Is says it can't fix this because "it's still in (memory)." I don't understand what it's trying to say. I was hoping to delete it somehow but can't find the program or wutever. Any idea on what I could do? edit::: oh safe mode? how do I get into that? thanx

[ 29. May 2004, 21:51: Message edited by: THORN ]

Joseph
29-05-04, 20:57
During restart of your pc, press the F8 button. You will be presented several start up options. One of them is "Safe Mode".

Thorn
29-05-04, 20:59
Thanks so much joesph http://www.tombraiderforums.com/images/smilies/hug.gif

Thorn
29-05-04, 21:53
Why me, I hate these people who plant spyware! :mad: I ran windows under safe mode, then used spybot, it still didn't work. Are there any other options? Any better programs? I don't wanna leave it on my comp. :(

Joseph
29-05-04, 21:58
have you tried "System Restore"?

Thorn
29-05-04, 22:02
No. How do I access that? Sorry I don't know a lot about windows support. http://www.tombraiderforums.com/images/smilies/wave.gif

Joseph
29-05-04, 22:03
(*edit: System Restore is:
Start/ All programs
Desktop Accessories/
System Workset
System restore.)

If that wouldn't help, you could try this:

Clck Start / Run...
type in
msconfig
Go to the start up programs (tab at the right side)
and uncheck these programs that cause trouble.
If you are uncertain, uncheck everything that is there.
Boot up again, and run spybot etc.

[ 29. May 2004, 23:08: Message edited by: joseph ]

Thorn
29-05-04, 22:07
Ok I selected my time and using it now. I'll keep in check.

Simulation
29-05-04, 22:07
If Spybot can't clean because the program is in memory it will automatically clean after the next reboot. So you should just reboot.

Joseph
29-05-04, 22:09
Hi Sim http://www.tombraiderforums.com/images/smilies/wave.gif
That's what i said in my 2nd reply.

Simulation
29-05-04, 22:22
Evening Joseph http://www.tombraiderforums.com/images/smilies/wave.gif

What I mean is that you shouldn't have to do anything. After a reboot Spybot automatically starts first and suspends all other programs from running until it has finished cleaning the system. http://www.tombraiderforums.com/images/smilies/thumb.gif

Thorn
29-05-04, 22:28
When I scanned it did say that. I rebooted and it scanned automatically. Then I clicked fix problems and they still won't go away. They stay there. I also used system restore by I can't restore to previous times.

Thorn
29-05-04, 22:33
I searched "WhenU" in google and it looks like it may be adware...

Simulation
29-05-04, 22:33
Hi Thorn,

Here are the removable instructions for WhenU (http://sarc.com/avcenter/venc/data/adware.whenu.html)

I'll try and find something on the other one too.

[ 29. May 2004, 23:37: Message edited by: Simulation ]

Simulation
29-05-04, 22:36
How to remove N-Case (http://www.pchell.com/support/ncase.shtml)

Thorn
29-05-04, 22:40
Thanks Simulation. I downloaded a program called Ad-aware and it deleted ALL of the programs!!!!!!! THIS IS WONDERFUL!! http://www.tombraiderforums.com/images/smilies/jumper.gif http://www.tombraiderforums.com/images/smilies/jumper.gif It was all deleted! Thanks Joesph and Simulation for your time!, http://www.tombraiderforums.com/images/smilies/hug.gif http://www.tombraiderforums.com/images/smilies/hug.gif !

Simulation
29-05-04, 22:51
http://www.tombraiderforums.com/images/smilies/thumb.gif

Joseph
29-05-04, 22:58
http://www.tombraiderforums.com/images/smilies/thumb.gif Congratulations THORN.

(edit: Adaware is a program you should have installed in the first place. Let it check your pc once a day)

[ 30. May 2004, 00:00: Message edited by: joseph ]

Neteru
29-05-04, 23:17
I think it's a good idea to also install Spyware Blaster (http://www.javacoolsoftware.com/spywareblaster.html) from Javacool. This will help prevent these buggers getting on your system in the first place. The program doesn't stay resident in memory, it simply puts some blocks in place for known threats, via the registry and certain cookie blocks. And of course the programs' reference files is updated regularly (don't forget to update as soon as you install all of these programs). This with Adaware and Spybot S & D are the three staples I always recommend.

[ 30. May 2004, 00:19: Message edited by: Neteru ]

Thorn
29-05-04, 23:25
Thanks Neteru, I purchased Zone Alarm Security Suite(which has antivirus, firewall, etc) and Spybot S & D. Today I'm definately buying Ad-aware. I'll install spyblaster. Now my pc with have the works. http://www.tombraiderforums.com/images/smilies/smile.gif http://www.tombraiderforums.com/images/smilies/thumb.gif

laracroft8290
30-05-04, 03:05
Moved to Tech Support.