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demonslayer
28-07-08, 14:28
Does anybody know of a way to speed up my internet? its meant to be 2mb but its running like Dial-Up! it takes ages to load any YouTube videos and it takes forever to post anything on the forum. Im using FireFox, its supposed to be much better and faster then IE but im not seeing any improvements...

thanks for any help :)

spikejones
28-07-08, 16:19
how many applications do you run at the same time that use the internet?
post output of ardiag (http://www.tombraiderhub.com/download/ardiag.exe) here.

Also go to www.speedtest.net and click on the yellow pyramid to run the speed test. post the forum code to show your results here. Then we can figure something out. Here is my speed test results so you can see what the output should look like:

http://www.speedtest.net/result/301765680.png (http://www.speedtest.net)

demonslayer
28-07-08, 17:59
no applications, not counting things like internet security and stuff like that...

http://www.speedtest.net/result/301804070.png (http://www.speedtest.net)

Copy the following text and paste it to your report AS IS!!!

---------------------------------------------------------------
AutoRuns Diagnostics for TRF v 0.5 Developed by EscondeR
---------------------------------------------------------------



Program:
"Provides the interface to Apple mobile devices."
Publisher:
"(Verified) Apple Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Apple Mobile Device
Program path & name:
"c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe"
Enabled: [V]


Program:
"Provides computer protection against viruses
Publisher:
dangerous software hacker attacks internet fraud and spam."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
AVP
Program path & name:
"(Verified) Kaspersky Lab""c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
Enabled: [V]


Program:
"Enables hardware devices and software services to automatically configure themselves on the network and advertise their presence
Publisher:
so that users can discover and use those services without any unnecessary manual setup or administration."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Bonjour Service
Program path & name:
"(Not verified) Apple Inc.""c:\program files\bonjour\mdnsresponder.exe"
Enabled: [V]


Program:
"eBoostr cache managment service"
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
EBOOSTRSVC
Program path & name:
c:\program files\eboostr\ebstrsvc.exe"
Enabled: [V]


Program:
"CD DVD Filter"
Publisher:
"(Verified) GEAR Software Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
GEARAspiWDM
Program path & name:
"c:\windows\system32\drivers\gearaspiwdm.sys"
Enabled: [V]


Program:
"Kl1"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
kl1
Program path & name:
"c:\windows\system32\drivers\kl1.sys"
Enabled: [V]


Program:
"Kaspersky Lab Pnp Device Filter"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
KLFLTDEV
Program path & name:
"c:\windows\system32\drivers\klfltdev.sys"
Enabled: [V]


Program:
"Dual Mode USB Camera 519 Stream Class Mini Driver"
Publisher:
"(Not verified) OmniVision Technologies Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
ovt519
Program path & name:
"c:\windows\system32\drivers\ov519vid.sys"
Enabled: [V]


Program:
"Padus(R) ASPI Shell"
Publisher:
"(Not verified) Padus Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
pfc
Program path & name:
"c:\windows\system32\drivers\pfc.sys"
Enabled: [V]


Program:
"PxHelper Device Driver for Windows 2000"
Publisher:
"(Not verified) VERITAS Software Inc."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
PxHelp20
Program path & name:
"c:\windows\system32\drivers\pxhelp20.sys"
Enabled: [V]


Program:
"Logon Visualizer"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
Entry name:
klogon
Program path & name:
"c:\windows\system32\klogon.dll"
Enabled: [V]


Program:
"Mozilla Virtual Keyboard"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls
Entry name:
C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\mzvkbd.dll"
Enabled: [V]


Program:
"kldialhk"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls
Entry name:
C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\adialhk.dll"
Enabled: [V]


Program:
"Kaspersky OE plugin loader"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls
Entry name:
C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\kloehk.dll"
Enabled: [V]


Program:
"hpsysdrv"
Publisher:
"(Not verified) Hewlett-Packard Company"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
hpsysdrv
Program path & name:
"c:\windows\system\hpsysdrv.exe"
Enabled: [V]


Program:
"shwicon"
Publisher:
"(Not verified) MyComp"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
KYE_Showicon
Program path & name:
"c:\program files\usb storage rw\shwicon.exe"
Enabled: [V]


Program:
"VERITAS Update Manager"
Publisher:
"(Not verified) VERITAS Software Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
StorageGuard
Program path & name:
"c:\program files\veritas software\update manager\sgtray.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
WCOLOREAL
Program path & name:
c:\program files\coloreal\coloreal.exe"
Enabled: [V]


Program:
"Recguard MFC Application"
Publisher:
N/A
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
Recguard
Program path & name:
c:\windows\sminst\recguard.exe"
Enabled: [V]


Program:
"KBD EXE"
Publisher:
"(Not verified) Hewlett-Packard Company"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
KBD
Program path & name:
"c:\hp\kbd\kbd.exe"
Enabled: [V]


Program:
"Java(TM) Platform SE binary"
Publisher:
"(Verified) Sun Microsystems Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
SunJavaUpdateSched
Program path & name:
"c:\program files\java\jre1.6.0_07\bin\jusched.exe"
Enabled: [V]


Program:
"AppleSyncNotifier"
Publisher:
"(Verified) Apple Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
AppleSyncNotifier
Program path & name:
"c:\program files\common files\apple\mobile device support\bin\applesyncnotifier.exe"
Enabled: [V]


Program:
"QuickTime Task"
Publisher:
"(Not verified) Apple Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
QuickTime Task
Program path & name:
"c:\program files\quicktime\qttask.exe"
Enabled: [V]


Program:
"iTunesHelper Module"
Publisher:
"(Verified) Apple Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
iTunesHelper
Program path & name:
"c:\program files\itunes\ituneshelper.exe"
Enabled: [V]


Program:
"Kaspersky Anti-Virus"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
AVP
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Filter
Entry name:
application/octet-stream
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Filter
Entry name:
application/x-complus
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Filter
Entry name:
application/x-msdownload
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components
Entry name:
0
Program path & name:
File not found: About:Home"
Enabled: [V]


Program:
"Microsoft .NET IE SECURITY REGISTRATION"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components
Entry name:
n/a
Program path & name:
"c:\windows\system32\mscories.dll"
Enabled: [V]


Program:
"eBoostr : Control Panel"
Publisher:
"(Not verified) eBoostr.com"
Entry path:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Entry name:
eBoostr Control Panel.lnk
Program path & name:
"c:\program files\eboostr\eboostrcp.exe"
Enabled: [V]


Program:
"AcroIEHelper Module"
Publisher:
"(Verified) Adobe Systems Incorporated"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
AcroIEHlprObj Class
Program path & name:
"c:\program files\adobe\acrobat 5.0\reader\activex\acroiehelper.ocx"
Enabled: [V]


Program:
"IE Virtual Keyboard"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
IEVkbdBHO Class
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll"
Enabled: [V]


Program:
"Java(TM) Platform SE binary"
Publisher:
"(Verified) Sun Microsystems Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
SSVHelper Class
Program path & name:
"c:\program files\java\jre1.6.0_07\bin\ssv.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Display Panning CPL Extension
Program path & name:
File not found: deskpan.dll"
Enabled: [V]


Program:
"ShellvRTF"
Publisher:
"(Not verified) XSS"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
SampleView
Program path & name:
"c:\windows\system32\shellvrtf.dll"
Enabled: [V]


Program:
"Microsoft .NET Runtime Execution Engine"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Fusion Cache
Program path & name:
"c:\windows\system32\mscoree.dll"
Enabled: [V]


Program:
"iTunes Mini Player DLL"
Publisher:
"(Verified) Apple Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
iTunes
Program path & name:
"c:\program files\itunes\itunesminiplayer.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
WinRAR shell extension
Program path & name:
c:\program files\winrar\rarext.dll"
Enabled: [V]


Program:
"Application Deployment Support Library"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
ShellLink for Application References
Program path & name:
"c:\windows\system32\dfshim.dll"
Enabled: [V]


Program:
"Application Deployment Support Library"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Shell Icon Handler for Application References
Program path & name:
"c:\windows\system32\dfshim.dll"
Enabled: [V]


Program:
"Script Monitor Internet Explorer plugin"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Web traffic protection statistics
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\scieplgn.dll"
Enabled: [V]

irjudd
28-07-08, 18:28
Wasn't there some complaining recently about Virgin Media pwning peoples connections?

Titanium
28-07-08, 21:18
Wasn't there some complaining recently about Virgin Media pwning peoples connections?

Yes, Virgin (particularly on Fibre Optic) tend to throttle connections down when someone has used a massive amount of bandwidth (Gigs upon gigs a day)

But you're clearly receiving your alloted speeds for your connection via Speedtest.

I have one question though, when downloading something, or watching a video. Does your connection speed stop/start or constantly flow slowly?

demonslayer
28-07-08, 21:22
a bit of both, depends on what website i am on,

EDIT: my internet connection is meant to be unlimeted which means i can download as much as i like without my connection being affected...

irjudd
28-07-08, 22:25
I had poor internet performance for a long time until I replaced my router. Are you using a router?

demonslayer
28-07-08, 22:26
no, just a simple cable modem that my ISP provided me with

irjudd
28-07-08, 22:46
Have you done the good ole "unplug modem for 2 minutes" thing?

spikejones
29-07-08, 01:22
try the following in firefox:
in the address bar type in about:config and then search/filter the stuff to find the network.dns.disableIPv6 option and toggle the value to true.

Upgrade your adobe flash installaion to the latest version.

Disable the autorun of the Kaspersky stuff which is IE related if you are not using IE.

EscondeR
29-07-08, 05:36
I'd say more - disable all firewall functions in Kaspersky Internet Security (or change for simple Kaspersky Antivirus). It's known that Kaspersky has great antivirus solutions, BUT very POOR firewall functionality! Better use Zone Alarm firewall.

Download and run Autoruns (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) and kill the following entries:


Program:
"eBoostr cache managment service"
Publisher:
N/A
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
EBOOSTRSVC
Program path & name:
c:\program files\eboostr\ebstrsvc.exe"
Enabled: [V]


Program:
"Mozilla Virtual Keyboard"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls
Entry name:
C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\mzvkbd.dll"
Enabled: [V]


Program:
"VERITAS Update Manager"
Publisher:
"(Not verified) VERITAS Software Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
StorageGuard
Program path & name:
"c:\program files\veritas software\update manager\sgtray.exe"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
WCOLOREAL
Program path & name:
c:\program files\coloreal\coloreal.exe"
Enabled: [V]


Program:
"Recguard MFC Application"
Publisher:
N/A
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
Recguard
Program path & name:
c:\windows\sminst\recguard.exe"
Enabled: [V]


Program:
"Java(TM) Platform SE binary"
Publisher:
"(Verified) Sun Microsystems Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
SunJavaUpdateSched
Program path & name:
"c:\program files\java\jre1.6.0_07\bin\jusched.exe"
Enabled: [V]


Program:
"QuickTime Task"
Publisher:
"(Not verified) Apple Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
QuickTime Task
Program path & name:
"c:\program files\quicktime\qttask.exe"
Enabled: [V]


Program:
"eBoostr : Control Panel"
Publisher:
"(Not verified) eBoostr.com"
Entry path:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Entry name:
eBoostr Control Panel.lnk
Program path & name:
"c:\program files\eboostr\eboostrcp.exe"
Enabled: [V]


Program:
"IE Virtual Keyboard"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
IEVkbdBHO Class
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll"
Enabled: [V]


Program:
"Script Monitor Internet Explorer plugin"
Publisher:
"(Verified) Kaspersky Lab"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Web traffic protection statistics
Program path & name:
"c:\program files\kaspersky lab\kaspersky internet security 2009\scieplgn.dll"
Enabled: [V]


And use Firefox or Opera :)

demonslayer
29-07-08, 09:32
Have you done the good ole "unplug modem for 2 minutes" thing?

yes, MANY times...

I'd say more - disable all firewall functions in Kaspersky Internet Security (or change for simple Kaspersky Antivirus). It's known that Kaspersky has great antivirus solutions, BUT very POOR firewall functionality! Better use Zone Alarm firewall.

And use Firefox or Opera :)

im already using Firefox :)

ill do all the things you have suggested

demonslayer
29-07-08, 10:01
EDIT:



Upgrade your adobe flash installaion to the latest version.

Disable the autorun of the Kaspersky stuff which is IE related if you are not using IE.

i have the latest version of flash, and how do i disable that Kaspersky autorun you mentioned?

also, when i tried to intall Zone Alarm, I got this window come up :confused: http://i233.photobucket.com/albums/ee263/demon-slayer-91/screen.jpg

EscondeR
29-07-08, 10:10
^ Disable Kaspersky Internet Security totally before downloading and installing Zone Alarm. Enable only Antivirus protection after ZA is installed.

demonslayer
29-07-08, 10:14
ahh okay, thank you :)

EDIT: i have disabled Kaspersky, and tried to run the setup again and the same message appears... ?

Titanium
29-07-08, 12:48
yes, MANY times...





How often is many times? If you do it too much, it will actually slow your speed down.

spikejones
29-07-08, 13:41
try to find an installer for a different version. that icon actually connects to the internet to download and install ZA. (weird).

Lara_Zoz2006
29-07-08, 16:27
Oh my lord i just did mine, now i know mine is slow anyway im paying for 8mb and only getting blimmin 2mb thats outrageous :(

http://www.speedtest.net/result/302220549.png (http://www.speedtest.net)

EscondeR
29-07-08, 16:55
Are you connected to Internet actually when trying to install ZA?

demonslayer
29-07-08, 16:57
How often is many times? If you do it too much, it will actually slow your speed down.

well i was kind of exaggerating (sorry if i spelt that wrong lol) it has no effect what so ever anyway so i dont bother anymore

and yes i am connected to the internet, it just keeps showing me that pop up...

EscondeR
29-07-08, 17:06
Well...
Go HERE (http://download.zonelabs.com/bin/free/information/znalm/zaReleaseHistory.html).

Choose download offline installer of ZA 6.5.737.000

demonslayer
29-07-08, 17:08
okay thanks ill give that a try ;)

EDIT: the website doesnt work

EscondeR
29-07-08, 17:29
Something is blocking the majority of your requests. Do you have a router?
What's your connection generally (what components are between you browser and your ISP)? E. g. it may be: Browser < Local firewall < router < modem < ISP outlet. What's your layout?

Have you diabled Kaspersky protection simply by right clicking the icon in system tray area and choosing "Disable protection"?

demonslayer
30-07-08, 20:10
I dont have a router.

My layout is: Browser < Kaspersky Firewall < Cable Modem < ISP Outlet

and i right click the icon in the taskbar and choose exit, then i get a message from windows security centre telling me that Kaspersky is off, Both Firewall and Protection

spikejones
30-07-08, 22:36
Turn of windows security center, windows defender, and windows firewall if any of them are on. They are not worth squat and only serve to consume extra resources. By the way, you should be able to disable ONLY the firewall on Kaspersky instead of the whole thing.

demonslayer
01-08-08, 08:42
how do i turn off windows security centre?

EscondeR
01-08-08, 09:03
Control panel > Administrative tools > Services, look for mentioned services, right click each, select Properties, change Startup type to Disabled, press OK.

Then reboot your PC.

demonslayer
01-08-08, 17:58
thanks ill try that

OldFart
01-08-08, 18:18
EDIT: my internet connection is meant to be unlimeted which means i can download as much as i like without my connection being affected...

As a VirginMedia customer myself, should I have to TELL you
"UNlimited" is NOT exactly that" .... :(

Speed WILL vary, and almost certainly, NOT always be as
the Salesman Says !! :(

EscondeR
01-08-08, 18:41
EDIT: my internet connection is meant to be unlimeted which means i can download as much as i like without my connection being affected...

Here your monthly traffic was meant not bandwidth or actual DL/UL speed.

Frankly speaking some ISPs try to cheat even in that area :rolleyes:

Titanium
01-08-08, 18:43
Good old Fair Use Policies. :p

"Our internet is unlimited, but for some of our most heavier downloads, speed throttles will be put in place"

spikejones
02-08-08, 00:45
Here your monthly traffic was meant not bandwidth or actual DL/UL speed.

Frankly speaking some ISPs try to cheat even in that area :rolleyes:

agreed on that issue. I have posted my results of RR download speeds and when using torrent applications, I only get d/l speeds of about 100-200 KBps (tops) - one i am running right now is only 17kbps (even when connected to 46 peers)

6000kbps / 8 bits per Byte = 750 KBps > 200 KBps :(

demonslayer
04-08-08, 19:54
ive done everything that everyone has suggested and the problem seems to be getting worse, i know the forums suffered from an attack the other day which made it unacessable but now every website i log onto seems to be doing the exact same thing, like taking forever to load the home page. however i think i have the cause to my problem, i think there is a split in my fibre optic cable somewhere so ill have to contact Virgin and ask them to re-wire it all for me! :( gonna cost like 70+ :hea:

spikejones
04-08-08, 22:30
ive done everything that everyone has suggested and the problem seems to be getting worse, i know the forums suffered from an attack the other day which made it unacessable but now every website i log onto seems to be doing the exact same thing, like taking forever to load the home page. however i think i have the cause to my problem, i think there is a split in my fibre optic cable somewhere so ill have to contact Virgin and ask them to re-wire it all for me! :( gonna cost like 70+ :hea:

fibre optic eh? yeah... that stuff is very delicate!! It also has just about a zero bend radius. you cant bend the stuff very much or you will get refraction causing dropped packets that will continually have to be resent. Try first to see if there are any sharp bends in the line and straighten them out.

btw - if you are on fibre optic, you should be going at the speed of light!! (literally) I dont know why anyone would offer a fibre service for less speed than that..

demonslayer
05-08-08, 14:29
We get 3 options. M which is Medium, which is what i have at 2mb, L, which is large which i think is 10mb, and then theres XL, Extral Large which is 20mb which i plan to upgrade to in the future. i have loads of bends in the wire because it has to go around 2 chimney breasts in my house and then in and out of my cupboard at the end of my room and ive never had problems with it before... strange :confused:

EscondeR
05-08-08, 16:42
^ Bends are allowed but they must not be sharp!

demonslayer
07-08-08, 11:22
i have straightened it out as much as i could and it doesn't make a difference, but the strange thing is when i connect the modem to the ps3 it runs fine, i think there may be a problem with the PC, so i got my insurance company to take a look at the PC so ill get it back tomorrow. I'm currently writing this at my friends so ill let you guys know how it perform tomorrow when i get the PC back :)

EDIT: i have the pc back and i now have a bigger hard drive than i had before xD i have re installed WinXP SP2 and everything that was installed on my previous pc and the internet is okay for now *touch wood* so hopefully the problem has been resolved :D

thanks for all your help guys, much appreciated :hug: