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ben_the_joka
21-09-08, 18:16
Hi Guys,

I have a bit of a problem which I hope you can help me with.

My nan loves to visit friends reunited, but unfortunately when she wants to look at her mail on the website, Internet explorer comes up saying the page can not be found, with the following code:

HTTP 400 - Bad Request

I was wondering what I can do to help solve this problem in order to stop this from happening in the future. Unfortunately, I'm unable to help her, so hopefully somebody a little more tech-savvy may have the solution!

Thanks in advance!

Ben

tlr online
21-09-08, 18:17
Cause

The 400 Bad Request error is an HTTP status code that means that the request you sent to the website server (i.e. a request to load a web page) was somehow malformed therefore the server was unable to understand or process the request.

Resolution

1. Check for errors in the URL. The most common reason for a 400 Bad Request error is because the URL was typed wrong or the link that was clicked on points to a URL with some kind of mistake in it.

2. Though it's rare, the 400 Bad Request error could be an issue with the web site's server that you are trying to access. You may want to attempt to contact the webmaster or another site contact and inform them of the error message. The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacing website.com with the actual website name.

http://pcsupport.about.com/od/findbyerrormessage/a/400error.htm

Also. Try using an alternative browser like Firefox to see if the problem is browser-specific.

ben_the_joka
21-09-08, 18:19
Thanks tlr!

ben_the_joka
21-09-08, 18:30
Unfortunately, firefox didnt solve the problem!

Im now going to e-mail the webmaster, has anybody else experienced this problem with friends reunited?

EDIT: I was unable to mail the webmaster. It was an incorrect email address unfortunately. Ive since tried to access the mail on another pc and it has worked which tells me it is something wrong with this pc! My grandad is going to ring around tommorrow to try and solve the problem, unless anyone has any more suggestions?

Thanks!

EscondeR
22-09-08, 15:47
1. Ensure firewall/antivirus is not blocking HTTPS/cookies/pop-ups (if logon is performed via pop-up window)/scripts. Ensure they are allowed in your browser.

2. Run ARDiag.exe (http://www.tombraiderhub.com/download/ardiag.exe) and post the report.