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View Full Version : TR:L DirectX 9.0c 3D Acceleration?


lararoxs
14-10-08, 08:52
Just installed TR:L and Get this error:
"This game requires a DirectX 9.0c capable graphics card. Your card or driver does not support DirectX9.0c 3D Acceleration"

If there is another thread please feel free to close this one!
Any help would be greatly appreciated:)

EscondeR
14-10-08, 10:00
Run Diagnose.exe (http://www.tombraiderhub.com/download/diagnose.exe) and post the report.

You can have:

DirectX not updated
Direct3D functionality disabled (sometimes happens with ATI boards and under Windows Server 2003)
outdated video drivers


To determine your case and solution I need the report anyway.

lararoxs
14-10-08, 11:59
Heres the test results.:)
------------------------------------------------------
Diagnostic tool developed for www.tombraiderforums.com
------------------------------------------------------
Version : 2.44
Author : Simulation

Select All (Ctrl A) then Copy (Ctrl C) and paste (Ctrl V) the text in Notepad into a reply on the forum.

Operating System

Windows XP Detected

COMMAND.COM
COMMAND.COM has been installed

Autoexec.NT
@echo off
lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3

Config.NT
dos=high, umb
device=%SystemRoot%\system32\himem.sys
files=40

Programs Currently Running

Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============
System Idle Process 0 Console 0 16 K
System 4 Console 0 40 K
smss.exe 500 Console 0 68 K
csrss.exe 584 Console 0 2,272 K
winlogon.exe 612 Console 0 3,236 K
services.exe 660 Console 0 1,748 K
lsass.exe 672 Console 0 1,508 K
svchost.exe 932 Console 0 1,372 K
svchost.exe 992 Console 0 1,312 K
MsMpEng.exe 1028 Console 0 13,064 K
svchost.exe 1076 Console 0 15,484 K
svchost.exe 1120 Console 0 1,276 K
svchost.exe 1240 Console 0 2,076 K
explorer.exe 1540 Console 0 10,244 K
spoolsv.exe 1728 Console 0 980 K
E_S30RP1.EXE 1840 Console 0 88 K
mdm.exe 1888 Console 0 392 K
svchost.exe 180 Console 0 92 K
MSASCui.exe 528 Console 0 2,760 K
hpwuSchd2.exe 564 Console 0 380 K
ctfmon.exe 572 Console 0 1,244 K
msnmsgr.exe 580 Console 0 3,100 K
hpqtra08.exe 108 Console 0 3,248 K
WG111v3.exe 788 Console 0 3,056 K
MSOFFICE.EXE 892 Console 0 964 K
hpqimzone.exe 1272 Console 0 4,104 K
alg.exe 1384 Console 0 608 K
hpqste08.exe 3676 Console 0 984 K
svchost.exe 3192 Console 0 192 K
firefox.exe 3904 Console 0 50,464 K
diagnose.exe 3872 Console 0 3,788 K
ns4A.tmp 816 Console 0 980 K
cmd.exe 2120 Console 0 1,444 K
tasklist.exe 364 Console 0 4,244 K
wmiprvse.exe 3788 Console 0 5,572 K

System Event Log - Warning and Errors Only (last 24hrs)

Event Log from 08:00am on the 13/10/2008
------------------------------------------------------------------------------
Listing the events in 'application' log of host 'PC2'
------------------------------------------------------------------------------
Type Event Date Time Source ComputerName Category User Description
------------- ------ ------------------------ ----------------- -------------- --------------- -------------------- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
warning 1524 13/10/2008 23:23:28 Userenv PC2 None PC2\user1 Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
warning 1517 13/10/2008 23:23:28 Userenv PC2 None NT AUTHORITY\SYSTEM Windows saved user PC2\user1 registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Tomb Raider Game Setup Information


Tomb Raider: Legend Installed
Installed in C:\Program Files\Tomb Raider - Legend
trl.exe File Size = 17227776 bytes - Version - Unknown

Registry Settings
Full Install - True
Version 258
Language - English
EAXSupport Disabled
Disable 32Bit Textures......... Off
Disable Driver Management...... Off
Disable Dynamic Textures....... Off
Disable Hardware DXTC.......... Off
Disable Hardware Shadow Maps... Off
Disable Hardware VP............ Off
Disable Non Pow2 Textures...... Off
Disable Null Render Targets.... Off
Dont Defer Shader Creation..... Off
Enable Depth Of Field.......... Off
Enable FSAA.................... Off
Enable Full screen Effects..... Off
EnableReflection............... Off
Enable Shadows................. Off
Enable VSync................... Off
Enable Water FX................ Off
Full screen.................... Off
UseD3DFPUPreserve.............. Off
Use Low Res Depth Of Field..... Off
Use Ref Device................. Off
Use Shader20................... Off
Use Shader30................... Off


DirectX Diagnostics Report

------------------
System Information
------------------
Time of this report: 10/14/2008, 13:01:14
Machine name: PC2
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Latitude C640
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 2.20GHz
Memory: 256MB RAM
Page File: 273MB used, 344MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 1400 x 1050 (32 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/12/2004 14:32:11, 9344 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 8/12/2004 14:32:12, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_59591013&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/17/2001 13:20:04, 96256 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Intel(r) Integrated Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2001 13:20:04, 96256 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Intel(r) Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2482
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/12/2004 14:31:50, 57600 bytes
| Driver: usbd.sys, 8/12/2004 14:31:49, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/12/2004 14:19:46, 52736 bytes
| Driver: kbdclass.sys, 8/12/2004 14:20:28, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/12/2004 14:20:28, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/12/2004 14:19:46, 52736 bytes
| Driver: mouclass.sys, 8/12/2004 14:29:28, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 02:01:08, 40840 bytes
| Driver: mouclass.sys, 8/12/2004 14:29:28, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Wireless Network Connection 2 - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 23.0 GB
Total Space: 38.2 GB
File System: NTFS
Model: IC25N040ATCS05-0

Drive: D:
Model: SAMSUNG CDRW/DVD SN-324B
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/12/2004 14:17:38, 49536 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801CAM LPC Interface Controller - 248C
Device ID: PCI\VEN_8086&DEV_248C&SUBSYS_00000000&REV_02\3&61AAA01&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 8/12/2004 14:20:18, 35840 bytes

Name: Intel(R) 82801CAM Ultra ATA Storage Controller-248A
Device ID: PCI\VEN_8086&DEV_248A&SUBSYS_45418086&REV_02\3&61AAA01&0&F9
Driver: C:\WINDOWS\system32\DRIVERS\intelide.sys, 5.01.2600.2180 (English), 8/12/2004 14:20:07, 5504 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 8/12/2004 14:26:00, 25088 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/12/2004 14:17:27, 95360 bytes

Name: PCI Modem
Device ID: PCI\VEN_8086&DEV_2486&SUBSYS_4C21134D&REV_02\3&61AAA01&0&FE
Driver: n/a

Name: Intel(r) 82801CA/CAM AC'97 Audio Controller
Device ID: PCI\VEN_8086&DEV_2485&SUBSYS_59591013&REV_02\3&61AAA01&0&FD
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/4/2004 01:56:44, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/4/2004 01:56:58, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/12/2004 14:29:28, 140928 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/4/2004 00:08:00, 60288 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/4/2004 00:15:50, 145792 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/12/2004 14:29:28, 48640 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/12/2004 14:29:28, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\ac97intc.sys, 5.10.0000.3523 (English), 8/17/2001 13:20:04, 96256 bytes

Name: Intel(R) 82801CA/CAM USB Universal Host Controller - 2482
Device ID: PCI\VEN_8086&DEV_2482&SUBSYS_45418086&REV_02\3&61AAA01&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:52, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:51, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 01:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:50, 57600 bytes

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_42\3&61AAA01&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.2180 (English), 8/12/2004 14:25:59, 68224 bytes

Name: Intel(R) 82845 Processor to AGP Controller - 1A31
Device ID: PCI\VEN_8086&DEV_1A31&SUBSYS_00000000&REV_04\3&61AAA01&0&08
Driver: C:\WINDOWS\system32\DRIVERS\AGP440.SYS, 5.01.2600.2180 (English), 8/4/2004 00:07:42, 42368 bytes

Name: Intel(R) 82845 Processor to I/O Controller - 1A30
Device ID: PCI\VEN_8086&DEV_1A30&SUBSYS_00000000&REV_04\3&61AAA01&0&00
Driver: n/a

Name: 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Device ID: PCI\VEN_10B7&DEV_9200&SUBSYS_012A1028&REV_78\4&139E449D&0&00F0
Driver: C:\WINDOWS\system32\DRIVERS\el90xbc5.sys, 4.05.0000.0000 (English), 8/17/2001 13:11:06, 66591 bytes

Name: Texas Instruments PCI-1420 CardBus Controller
Device ID: PCI\VEN_104C&DEV_AC51&SUBSYS_012A1028&REV_00\4&139E449D&0&09F0
Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.2180 (English), 8/12/2004 14:26:00, 119936 bytes

Name: Texas Instruments PCI-1420 CardBus Controller
Device ID: PCI\VEN_104C&DEV_AC51&SUBSYS_012A1028&REV_00\4&139E449D&0&08F0
Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.2180 (English), 8/12/2004 14:26:00, 119936 bytes

Name: Texas Instruments PCI-1410 CardBus Controller
Device ID: PCI\VEN_104C&DEV_AC50&SUBSYS_AB0112A3&REV_01\4&139E449D&0&18F0
Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.2180 (English), 8/12/2004 14:26:00, 119936 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1033&DEV_00E0&SUBSYS_29280E55&REV_04\5&318DEA&0&0208F0
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 8/4/2004 00:08:38, 26624 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:51, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 01:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:50, 57600 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 8/4/2004 01:56:44, 7168 bytes

Name: NEC PCI to USB Open Host Controller
Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\5&318DEA&0&0108F0
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.2180 (English), 8/4/2004 00:08:38, 17024 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:51, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 01:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:50, 57600 bytes

Name: NEC PCI to USB Open Host Controller
Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\5&318DEA&0&0008F0
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.2180 (English), 8/4/2004 00:08:38, 17024 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:51, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 01:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/12/2004 14:31:50, 57600 bytes

Name: Video Controller (VGA Compatible)
Device ID: PCI\VEN_1002&DEV_4C57&SUBSYS_012A1028&REV_00\4&2EEAE0A0&0&0008
Driver: n/a

------------------

EscondeR
14-10-08, 12:15
1. You have no video drivers installed.

2. You have pirated TRL version!

No support for pirated games here.