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View Full Version : Two problems


Anubis_AF
08-11-08, 15:59
I just changed my PC a few days ago and started noticing that Firefox 3 crashes a lot upon entering specific websites (sometimes Cached websites) from Google.

The other problem is that my Quick Launch keeps disappearing upon every boot! (XP) :hea:

Help please.

EscondeR
08-11-08, 16:08
1. Do you have any "crapware" installed, i.e. Google/Yahoo toolbars/desktop/etc?

2. Run ARDiag.exe (http://www.tombraiderhub.com/download/ardiag.exe) and post the report.

3. Update FireFox (http://www.mozilla.com/en-US/firefox/) and check if there are no conflicting/blocking plugins active.

4. Consider updating Java RE (http://java.com/en/download/manual.jsp) and Flash Player (http://www.adobe.com/products/flashplayer/) also.

Anubis_AF
08-11-08, 16:21
1. AVG Security Toolbar (never was a problem before), and apparently Windows Live Toolbar. I'm guessing the latter is for IE, which I hardly use.

2. Copy the following text and paste it to your report AS IS!!!

---------------------------------------------------------------
AutoRuns Diagnostics for TRF v 0.5 Developed by EscondeR
---------------------------------------------------------------



Program:
"AVG E-Mail Scanner"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
avg8emc
Program path & name:
"e:\program files\avg\avg8\avgemc.exe"
Enabled: [V]


Program:
"AVG Watchdog Service"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
avg8wd
Program path & name:
"e:\program files\avg\avg8\avgwdsvc.exe"
Enabled: [V]


Program:
"Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped
Publisher:
dynamic disk status and configuration information may become out of date. If this service is disabled any services that explicitly depend on it will fail to start."
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
dmserver
Program path & name:
"File not found: C:\WINDOWS\System32\dmserver.dll"
Enabled: [V]


Program:
"AVG AVI Loader Driver"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
AvgLdx86
Program path & name:
"c:\windows\system32\drivers\avgldx86.sys"
Enabled: [V]


Program:
"AVG Network connection watcher"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
AvgTdiX
Program path & name:
"c:\windows\system32\drivers\avgtdix.sys"
Enabled: [V]


Program:
"TCP/IP Protocol Driver"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
HKLM\System\CurrentControlSet\Services
Entry name:
Tcpip
Program path & name:
"c:\windows\system32\drivers\tcpip.sys"
Enabled: [V]


Program:
"AVG Resident Shield Starter"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Appinit_Dlls
Entry name:
avgrsstx.dll
Program path & name:
"c:\windows\system32\avgrsstx.dll"
Enabled: [V]


Program:
"HDeck MFC Application"
Publisher:
"(Not verified) VIA Technologies Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
HDAudDeck
Program path & name:
"c:\program files\via\viaudioi\hdadeck\hdeck.exe"
Enabled: [V]


Program:
"NVIDIA nView Wizard
Publisher:
Version 111.22 "
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
nwiz
Program path & name:
"(Not verified) NVIDIA Corporation""c:\windows\system32\nwiz.exe"
Enabled: [V]


Program:
"RealNetworks Scheduler"
Publisher:
"(Verified) RealNetworks Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
TkBellExe
Program path & name:
"c:\program files\common files\real\update_ob\realsched.exe"
Enabled: [V]


Program:
"NeroCheck"
Publisher:
"(Not verified) Nero AG"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
NeroFilterCheck
Program path & name:
"c:\program files\common files\ahead\lib\nerocheck.exe"
Enabled: [V]


Program:
"QuickTime Task"
Publisher:
"(Not verified) Apple Inc."
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
QuickTime Task
Program path & name:
"e:\program files\quicktime\qttask.exe"
Enabled: [V]


Program:
"AVG Tray Monitor"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Entry name:
AVG8_TRAY
Program path & name:
"e:\program files\avg\avg8\avgtray.exe"
Enabled: [V]


Program:
"Ask Toolbar"
Publisher:
"(Not verified) Ask.com"
Entry path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Once
Entry name:
AskTBar Uninstall
Program path & name:
"c:\program files\uninstall ask toolbar.dll"
Enabled: [V]


Program:
"Safe Search pluggable protocol"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Handler
Entry name:
linkscanner
Program path & name:
"e:\program files\avg\avg8\avgpp.dll"
Enabled: [V]


Program:
"Skype for COM API"
Publisher:
"(Verified) Skype Technologies SA"
Entry path:
HKLM\SOFTWARE\Classes\Protocols\Handler
Entry name:
skype4com
Program path & name:
"c:\program files\common files\skype\skype4com.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components
Entry name:
0
Program path & name:
File not found: About:Home"
Enabled: [V]


Program:
"Adobe Acrobat SpeedLauncher"
Publisher:
"(Verified) Adobe Systems Incorporated"
Entry path:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Entry name:
Adobe Reader Speed Launch.lnk
Program path & name:
"c:\program files\adobe\reader 8.0\reader\reader_sl.exe"
Enabled: [V]


Program:
N/A
Publisher:
"(Verified) Adobe Systems Incorporated"
Entry path:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Entry name:
Adobe Reader Synchronizer.lnk
Program path & name:
"c:\program files\adobe\reader 8.0\reader\adobecollabsync.exe"
Enabled: [V]


Program:
"Nero Home"
Publisher:
"(Not verified) Nero AG"
Entry path:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Entry name:
BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}
Program path & name:
"c:\program files\common files\ahead\lib\nmbgmonitor.exe"
Enabled: [V]


Program:
"Skype"
Publisher:
"(Verified) Skype Technologies SA"
Entry path:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
Entry name:
Skype
Program path & name:
"c:\program files\skype\phone\skype.exe"
Enabled: [V]


Program:
"Apple Software Update"
Publisher:
"(Verified) Apple Inc."
Entry path:
Task Scheduler
Entry name:
AppleSoftwareUpdate.job
Program path & name:
"c:\program files\apple software update\softwareupdate.exe"
Enabled: [V]


Program:
"MSN Search Toolbar Scheduled Update Utility"
Publisher:
"(Not verified) Microsoft Corporation"
Entry path:
Task Scheduler
Entry name:
Check Updates for Windows Live Toolbar.job
Program path & name:
"c:\program files\windows live toolbar\msntbup.exe"
Enabled: [V]


Program:
"Adobe PDF Helper for Internet Explorer"
Publisher:
"(Verified) Adobe Systems Incorporated"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
Adobe PDF Reader Link Helper
Program path & name:
"c:\program files\common files\adobe\acrobat\activex\acroiehelper.dll"
Enabled: [V]


Program:
"Flashget CatchUrl Module"
Publisher:
"(Not verified) www.flashget.com"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
FGCatchUrl
Program path & name:
"e:\program files\flashget\jccatch.dll"
Enabled: [V]


Program:
"RealPlayer Download and Record Plugin for Internet Explorer"
Publisher:
"(Verified) RealNetworks Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
RealPlayer Download and Record Plugin for Internet Explorer
Program path & name:
"c:\program files\real\realplayer\rpbrowserrecordplugin.dll"
Enabled: [V]


Program:
"Safe Search for Internet Explorer"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
AVG Safe Search
Program path & name:
"e:\program files\avg\avg8\avgssie.dll"
Enabled: [V]


Program:
"AVG Security Toolbar "
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
AVG Security Toolbar
Program path & name:
"e:\program files\avg\avg8\avgtoolbar.dll"
Enabled: [V]


Program:
"Flashget GetFlash Module"
Publisher:
"(Not verified) www.flashget.com"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects
Entry name:
FlashGet GetFlash Class
Program path & name:
"e:\program files\flashget\getflash.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Display Panning CPL Extension
Program path & name:
File not found: deskpan.dll"
Enabled: [V]


Program:
"NVIDIA Desktop Explorer
Publisher:
Version 111.22 "
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Desktop Explorer
Program path & name:
"(Not verified) NVIDIA Corporation""c:\windows\system32\nvshell.dll"
Enabled: [V]


Program:
"NVIDIA Desktop Explorer
Publisher:
Version 111.22 "
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Desktop Explorer Menu
Program path & name:
"(Not verified) NVIDIA Corporation""c:\windows\system32\nvshell.dll"
Enabled: [V]


Program:
"NVIDIA Desktop Explorer
Publisher:
Version 111.22 "
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
nView Desktop Context Menu
Program path & name:
"(Not verified) NVIDIA Corporation""c:\windows\system32\nvshell.dll"
Enabled: [V]


Program:
N/A
Publisher:
N/A
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
WinRAR shell extension
Program path & name:
c:\program files\winrar\rarext.dll"
Enabled: [V]


Program:
"WinZip Shell Extension DLL"
Publisher:
"(Not verified) WinZip Computing Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
WinZip
Program path & name:
"c:\program files\winzip\wzshlstb.dll"
Enabled: [V]


Program:
"WinZip Shell Extension DLL"
Publisher:
"(Not verified) WinZip Computing Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
WinZip
Program path & name:
"c:\program files\winzip\wzshlstb.dll"
Enabled: [V]


Program:
"WinZip Shell Extension DLL"
Publisher:
"(Not verified) WinZip Computing Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
WinZip
Program path & name:
"c:\program files\winzip\wzshlstb.dll"
Enabled: [V]


Program:
"WinZip Shell Extension DLL"
Publisher:
"(Not verified) WinZip Computing Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
WinZip
Program path & name:
"c:\program files\winzip\wzshlstb.dll"
Enabled: [V]


Program:
"RealPlayer Shell Extensions"
Publisher:
"(Verified) RealNetworks Inc."
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Shell Extensions for RealOne Player
Program path & name:
"c:\program files\real\realplayer\rpshell.dll"
Enabled: [V]


Program:
"Cover Designer"
Publisher:
"(Not verified) Nero AG"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
NeroCoverEd Live Icons
Program path & name:
"c:\program files\nero\nero 7\nero coverdesigner\coveredextension.dll"
Enabled: [V]


Program:
"Nero Digital Shell Extension"
Publisher:
"(Not verified) Nero AG"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
NeroDigitalIconHandler
Program path & name:
"c:\program files\common files\ahead\lib\nerodigitalext.dll"
Enabled: [V]


Program:
"Nero Digital Shell Extension"
Publisher:
"(Not verified) Nero AG"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
NeroDigitalPropSheetHandler
Program path & name:
"c:\program files\common files\ahead\lib\nerodigitalext.dll"
Enabled: [V]


Program:
"AVG Shell Extension"
Publisher:
"(Verified) AVG Technologies"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
AVG8 Shell Extension
Program path & name:
"e:\program files\avg\avg8\avgse.dll"
Enabled: [V]


Program:
"Desktop Icon Layout Extension DLL"
Publisher:
"(Not verified) Microsoft"
Entry path:
HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved
Entry name:
Desktop Icon Layout
Program path & name:
"c:\windows\system32\layout.dll"
Enabled: [V]


Program:
"Nero Digital Shell Extension"
Publisher:
"(Not verified) Nero AG"
Entry path:
HKLM\Software\Classes\Folder\Shellex\ColumnHandler s
Entry name:
NeroDigitalColumnHandler Class
Program path & name:
"c:\program files\common files\ahead\lib\nerodigitalext.dll"
Enabled: [V]


Program:
"PDF Shell Extension"
Publisher:
"(Not verified) Adobe Systems Inc."
Entry path:
HKLM\Software\Classes\Folder\Shellex\ColumnHandler s
Entry name:
PDF Shell Extension
Program path & name:
"c:\program files\common files\adobe\acrobat\activex\pdfshell.dll"
Enabled: [V]


Program:
"FlashGet"
Publisher:
"(Not verified) FlashGet.com"
Entry path:
HKLM\Software\Microsoft\Internet Explorer\Extensions
Entry name:
FlashGet
Program path & name:
"e:\program files\flashget\flashget.exe"
Enabled: [V]



3. I just downloaded the latest version yesterday. And here are plugins that I have:
http://img395.imageshack.us/img395/788/addonsvn0.jpg (http://imageshack.us)

4. Flash Player is up-to-date. Updating JAVA now...

EscondeR
08-11-08, 16:25
Uninstall ASK toolbar and Yahoo Aplication State Plugin.

Anubis_AF
09-11-08, 17:40
OK, the first problem is solved. Now Quick Launch tab doesn't seem to save the icons in order, they change every time after boot. Also, the Auto Arrange and Arrange to Grid options seem to return every single time - the two problems may be related.
Other people seem to have had the same problem:
http://discussions.virtualdr.com/archive/index.php/t-180388.html
http://windowsitpro.com/article/articleid/13587/why-cant-i-move-any-icons.html

EscondeR
09-11-08, 18:40
^ Right click the Taskbar, select Properties, select "Start" menu tab, choose Classic menu and press Configure button, tick "Allow objects dragging" option and press OK twice.

Anubis_AF
15-11-08, 18:59
OK, seems to have worked fine. Thank you :tmb:

EscondeR
15-11-08, 19:10
:tmb: