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View Full Version : Please help with Mirror's Edge!


larasfrend
26-04-09, 19:35
Hey guys, :)

I bought the PC version of Mirror's Edge today. My computer is fairly new, it runs TRU on maximum settings perfectly. (I'm confident it meets the minimum specs required of the game).
After installation, the game froze before it could get to the opening menu. Nothing worked except turning the computer off using the power button.

I tried re-installing the DirectX that came with the game, made sure the drivers of my Nvidia 9800 GTX were up to date and installed the game patch online, but every time I start it up, it freezes completely and I can't do anything.
I must mention that once, however, it did actually load the opening menu and I managed to start a new game, but after two seconds, the computer showed a blue screen and crashed.

Does anyone perhaps have any advice for me? I would really appreciate some help!:hea:

EscondeR
26-04-09, 19:40
1. Run Diagnose.exe (http://www.tombraiderhub.com/download/diagnose.exe) and post the report.

2. What PSU do you have? Is your PC (video board in particular) getting enough power?

3. What are temperature conditions for your PC? Is it overheating not?
Clean the fans and heatsinks and ensure all fans are working normally.

larasfrend
26-04-09, 20:07
Ok, thanks! As I'm away from home now, I will try your advice first thing tomorrow when I'm back at my computer.

larasfrend
27-04-09, 09:36
I ran diagnose.exe and got this:

------------------------------------------------------
Diagnostic tool developed for www.tombraiderforums.com
------------------------------------------------------
Version : 3.12
Author : Simulation

Select All (Ctrl A) then Copy (Ctrl C) and paste (Ctrl V) the text in Notepad into a reply on the forum.

Operating System

Windows XP Home Edition 32bit Service Pack 3 build 2600

COMMAND.COM
COMMAND.COM has been installed

Autoexec.NT
@echo off
lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3

Config.NT
dos=high, umb
device=%SystemRoot%\system32\himem.sys
files=40

Programs Currently Running

Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============
System Idle Process 0 Console 0 28 K
System 4 Console 0 264 K
smss.exe 748 Console 0 436 K
csrss.exe 824 Console 0 6,352 K
winlogon.exe 884 Console 0 5,544 K
services.exe 952 Console 0 6,324 K
lsass.exe 968 Console 0 3,900 K
svchost.exe 1156 Console 0 5,920 K
svchost.exe 1260 Console 0 6,072 K
svchost.exe 1360 Console 0 28,568 K
svchost.exe 1448 Console 0 4,700 K
svchost.exe 1616 Console 0 4,932 K
ccSetMgr.exe 224 Console 0 4,376 K
ccEvtMgr.exe 428 Console 0 3,220 K
explorer.exe 552 Console 0 33,764 K
SPBBCSvc.exe 680 Console 0 3,488 K
AAWService.exe 460 Console 0 17,888 K
spoolsv.exe 1132 Console 0 9,552 K
GoogleUpdate.exe 1192 Console 0 2,620 K
svchost.exe 2024 Console 0 4,420 K
AppleMobileDeviceService. 1532 Console 0 3,588 K
ATKKBService.exe 268 Console 0 4,348 K
mDNSResponder.exe 416 Console 0 4,796 K
DefWatch.exe 1380 Console 0 5,228 K
IAANTmon.exe 1572 Console 0 5,584 K
jqs.exe 1696 Console 0 1,516 K
nvsvc32.exe 1960 Console 0 5,396 K
IAAnotif.exe 1340 Console 0 6,204 K
PnkBstrA.exe 1544 Console 0 3,716 K
RichVideo.exe 1808 Console 0 3,948 K
pctsAuxs.exe 1860 Console 0 1,100 K
jusched.exe 2148 Console 0 3,548 K
PDVDServ.exe 2168 Console 0 4,544 K
GamerOSD.exe 2240 Console 0 9,040 K
AiNap.exe 2276 Console 0 7,132 K
CpuPowerMonitor.exe 2300 Console 0 5,548 K
smax4pnp.exe 2340 Console 0 7,252 K
SMax4.exe 2352 Console 0 5,648 K
Communications_Helper.exe 2440 Console 0 5,388 K
LVCOMSX.EXE 2448 Console 0 6,544 K
ccApp.exe 2460 Console 0 8,016 K
VPTray.exe 2468 Console 0 8,512 K
GrooveMonitor.exe 2488 Console 0 8,000 K
LogiTray.exe 2552 Console 0 10,460 K
AAWTray.exe 2708 Console 0 2,272 K
iTunesHelper.exe 2788 Console 0 10,400 K
pctsTray.exe 2844 Console 0 1,204 K
svchost.exe 2852 Console 0 5,780 K
Rtvscan.exe 2892 Console 0 53,744 K
rundll32.exe 2916 Console 0 5,308 K
ctfmon.exe 2932 Console 0 5,648 K
SmartDoctor.exe 2972 Console 0 17,560 K
msmsgs.exe 3008 Console 0 5,184 K
msnmsgr.exe 3072 Console 0 24,540 K
TeaTimer.exe 3132 Console 0 80,460 K
RegMech.exe 3212 Console 0 23,040 K
GoogleUpdate.exe 3292 Console 0 3,388 K
Skype.exe 3400 Console 0 45,452 K
searchindexer.exe 3492 Console 0 15,800 K
SetPoint.exe 3780 Console 0 13,164 K
FxSvr2.exe 3788 Console 0 6,240 K
WindowsSearch.exe 3936 Console 0 15,240 K
KHALMNPR.exe 3332 Console 0 7,096 K
skypePM.exe 1308 Console 0 22,844 K
iPodService.exe 1668 Console 0 5,420 K
unsecapp.exe 852 Console 0 4,892 K
wmiprvse.exe 4024 Console 0 6,856 K
alg.exe 2396 Console 0 4,548 K
pctsSvc.exe 3852 Console 0 39,044 K
fcc32.exe 4804 Console 0 7,280 K
firefox.exe 1232 Console 0 72,944 K
searchprotocolhost.exe 568 Console 0 10,904 K
searchfilterhost.exe 1456 Console 0 7,796 K
diagnose.exe 4996 Console 0 5,764 K
ns3D.tmp 4260 Console 0 2,436 K
cmd.exe 4040 Console 0 2,696 K
tasklist.exe 504 Console 0 5,848 K
wmiprvse.exe 4988 Console 0 6,820 K

System Event Log - Warning and Errors Only (last 24hrs)

Event Log from 08:00am on the 26/04/2009

Tomb Raider Game Setup Information


Tomb Raider III Installed
Installed in C:\Program Files\Core Design\Tomb Raider III
Compatibility Layer Disabled
Tomb3.exe File Size = 966656 bytes - Original Sold Out Version
C:\Program Files\Core Design\Tomb Raider III\winplay.dll - Version 2.0.0.6
C:\WINDOWS\system32\winplay.dll - File Not Found
C:\Program Files\Core Design\Tomb Raider III\winstr.dll - Version 2.0.0.4
C:\WINDOWS\system32\winstr.dll - File Not Found

Tomb Raider - Chronicles Installed
Installed in C:\Program Files\Core Design\Tomb Raider Chronicles
Compatibility Layer Disabled
PCTomb5.exe File Size = 1282096 bytes - Unknown version (293801671583981568)

Tomb Raider: Legend Installed
Installed in C:\Program Files\Tomb Raider - Legend
trl.exe File Size = 16805888 bytes - Version - European Patch 1.1

Registry Settings
Full Install - True
Version 257
Language - English
EAXSupport Disabled
Disable 32Bit Textures......... Off
Disable Driver Management...... Off
Disable Dynamic Textures....... On
Disable Hardware DXTC.......... Off
Disable Hardware Shadow Maps... Off
Disable Hardware VP............ Off
Disable Non Pow2 Textures...... Off
Disable Null Render Targets.... Off
Dont Defer Shader Creation..... Off
Enable Depth Of Field.......... On
Enable FSAA.................... On
Enable Full screen Effects..... On
EnableReflection............... On
Enable Shadows................. On
Enable VSync................... Off
Enable Water FX................ On
Full screen.................... On
UseD3DFPUPreserve.............. Off
Use Low Res Depth Of Field..... Off
Use Ref Device................. Off
Use Shader20................... On
Use Shader30................... On

Tomb Raider: Anniversary Installed
Properties Version 1.0
Installed in C:\Program Files\Tomb Raider - Anniversary
tra.exe File Size = 9369752 bytes - Version - Original Version (1.0)

Registry Settings
Full Install - True
Version 256
Language - English
EAXSupport Disabled
Combat Mode.................... Manual
Disable 32Bit Textures......... Off
Disable Driver Management...... Off
Disable Dynamic Textures....... On
Disable Hardware DXTC.......... Off
Disable Hardware Shadow Maps... Off
Disable Hardware VP............ Off
Disable Non Pow2 Textures...... Off
Disable Null Render Targets.... Off
Dont Defer Shader Creation..... Off
Enable Depth Of Field.......... On
Enable Full screen Effects..... On
EnableReflection............... On
Enable Shadows................. On
Enable VSync................... Off
Enable Water FX................ On
Full screen.................... On
UseD3DFPUPreserve.............. Off
Use Low Res Depth Of Field..... Off
Use Ref Device................. Off
Use Shader20................... Off
Use Shader30................... On

Tomb Raider: Underworld Installed
Installed in C:\Program Files\Eidos\Tomb Raider - Underworld
tru.exe File Size = 12012696 bytes - C:\Program Files\Eidos\Tomb Raider - Underworld\tru.exe date :299746631294660002
Version - Patch 1.1 for DISC based users - Version (1.1)

Registry Settings
InstallType - 0
Version 257
Language - English
SKUType TRU M
AlwaysRenderZPassFirst......... On
AtiForceFetch4................. On
BestTextureFilter.............. Trilinear
CreateGameFourCC............... On
Disable 32Bit Textures......... Off
Disable Driver Management...... Off
Disable Dynamic Textures....... On
Disable Hardware DXTC.......... Off
Disable Hardware Shadow Maps... Off
Disable Hardware VP............ Off
Disable Non Pow2 Textures...... Off
Disable Null Render Targets.... Off
Disable Pure Device............ Off
Dont Defer Shader Creation..... On
EnableDepthOfField ............ Off
Enable Full screen Effects..... On
EnableReflection............... On
Enable Shadows................. On
EnableTripleBuffer............. Off
EnableVolumetricFX............. On
Enable VSync................... Off
Enable Water FX................ On
Full screen.................... On
LockedWindowHeight............. 768
LockedWindowWidth.............. 1024
PresentationIntervalTwo........ Off
TextureDetail.................. High
UseD3DFPUPreserve.............. Off
UseLowResDepthOfField ......... Off
UseRefDevice................... Off


DirectX Diagnostics Report

------------------
System Information
------------------
Time of this report: 4/27/2009, 11:34:01
Machine name: ********-PC
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5E
BIOS: BIOS Date: 04/07/08 12:00:50 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 3328MB RAM
Page File: 1209MB used, 4000MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_82861043&REV_A2
Display Memory: 512.0 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8250 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/27/2009 10:03:00, 6186880 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/27/2009 10:03:00, 6280416 bytes
Device Identifier: {D7B71E3E-4552-11CF-C953-8DA203C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0612
SubSys ID: 0x82861043
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SoundMAX HD Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829C&REV_1003
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6110 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 1/16/2007 03:09:06, 293888 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SoundMAX HD Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6110 (English)
Driver Attributes: Final Retail
Date and Size: 1/16/2007 03:09:06, 293888 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Logitech Microphone (PTZ)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.5512 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2008 20:45:12, 60032 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2937
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 20:45:37, 59520 bytes
| Driver: usbd.sys, 2/28/2006 14:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Logitech HID-Compliant Keyboard
| Vendor/Product ID: 0x046D, 0xC517
| Matching Device ID: hid\vid_046d&pid_c517&mi_00
| Lower Filters: LHidFilt
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 21:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 21:39:48, 24576 bytes
| Driver: LHidFilt.Sys, 2/29/2008 04:13:16, 35344 bytes
| Driver: WdfCoInstaller01005.dll, 6/22/2007 13:34:02, 1419232 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 02:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 21:39:48, 24576 bytes
|
+ Logitech HID-compliant Cordless Mouse
| Vendor/Product ID: 0x046D, 0xC517
| Matching Device ID: hid\vid_046d&pid_c517&mi_01&col01
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
| Driver: mouhid.sys, 8/17/2001 14:48:00, 12160 bytes
| Driver: mouclass.sys, 4/13/2008 21:39:48, 23040 bytes
| Driver: LHidFilt.Sys, 2/29/2008 04:13:16, 35344 bytes
| Driver: LMouFilt.Sys, 2/29/2008 04:13:24, 36880 bytes
| Driver: KHALMNPR.Exe, 2/29/2008 04:12:38, 76304 bytes
| Driver: WdfCoInstaller01005.dll, 6/22/2007 13:34:02, 1419232 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 02:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 21:39:48, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 408.0 GB
Total Space: 476.9 GB
File System: NTFS
Model: AnL RAID 1

Drive: D:
Model: PIONEER DVD-RW DVR-212D
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 20:40:46, 62976 bytes

--------------
System Devices
--------------
Name: Intel(R) X38 Express Chipset PCI Express Root Port - 29E1
Device ID: PCI\VEN_8086&DEV_29E1&SUBSYS_00000000&REV_01\3&11583659&0&08
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes

Name: Intel(R) X38 Express Chipset Processor to I/O Controller - 29E0
Device ID: PCI\VEN_8086&DEV_29E0&SUBSYS_00000000&REV_01\3&11583659&0&00
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_00000000&REV_02\3&11583659&0&E4
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_00000000&REV_02\3&11583659&0&E2
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_00000000&REV_02\3&11583659&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes

Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_82771043&REV_02\3&11583659&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 18:36:05, 144384 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_82771043&REV_02\3&11583659&0&D7
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 02:11:54, 7168 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_82771043&REV_02\3&11583659&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 02:11:54, 7168 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_82771043&REV_02\3&11583659&0&D2
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_82771043&REV_02\3&11583659&0&D1
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_82771043&REV_02\3&11583659&0&D0
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_82771043&REV_02\3&11583659&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_82771043&REV_02\3&11583659&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_82771043&REV_02\3&11583659&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 02:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 20:45:37, 59520 bytes

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&11583659&0&FB
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_00000000&REV_02\3&11583659&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:41, 37248 bytes

Name: Intel(R) ICH8R/ICH9R/ICH10R SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_82771043&REV_02\3&11583659&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\iaStor.sys, 8.02.0000.1001 (English), 5/7/2008 17:40:02, 317976 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_92\3&11583659&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 20:36:44, 68224 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_824F1043&REV_00\4&332B0EE8&0&00E4
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 20:40:29, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 20:40:30, 96512 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 2/28/2006 14:00:00, 3328 bytes

Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&279E7BDF&0&00E2
Driver: n/a

Name: VIA OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&19ABE7DE&0&18F0
Driver: C:\WINDOWS\system32\DRIVERS\ohci1394.sys, 5.01.2600.5512 (English), 4/13/2008 20:46:18, 61696 bytes
Driver: C:\WINDOWS\system32\DRIVERS\1394bus.sys, 5.01.2600.5512 (English), 4/13/2008 20:46:18, 53376 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nic1394.sys, 5.01.2600.5512 (English), 4/13/2008 20:51:25, 61824 bytes
Driver: C:\WINDOWS\system32\DRIVERS\arp1394.sys, 5.01.2600.5512 (English), 4/13/2008 20:51:25, 60800 bytes
Driver: C:\WINDOWS\system32\DRIVERS\enum1394.sys, 5.01.2600.0000 (English), 8/17/2001 15:46:40, 6400 bytes

Name: NVIDIA GeForce 9800 GTX/9800 GTX+
Device ID: PCI\VEN_10DE&DEV_0612&SUBSYS_82861043&REV_A2\4&16A387FF&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 6280416 bytes
Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 6186880 bytes
Driver: C:\WINDOWS\system32\nvsvc32.exe, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 163908 bytes
Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 667648 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 1560576 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 401408 bytes
Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 9596928 bytes
Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 13684736 bytes
Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 86016 bytes
Driver: C:\WINDOWS\system32\nvwddi.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 81920 bytes
Driver: C:\WINDOWS\system32\nvmccs.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 229376 bytes
Driver: C:\WINDOWS\system32\nvmccsrs.dll, 6.14.0011.8250 (Arabic), 3/27/2009 10:03:00, 45056 bytes
Driver: C:\WINDOWS\system32\nvdisps.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 4710400 bytes
Driver: C:\WINDOWS\system32\nvgames.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 3489792 bytes
Driver: C:\WINDOWS\system32\nvmccss.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 188416 bytes
Driver: C:\WINDOWS\system32\nvmobls.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 1273856 bytes
Driver: C:\WINDOWS\system32\nvvitvs.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 3796992 bytes
Driver: C:\WINDOWS\system32\nvwss.dll, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 2744320 bytes
Driver: C:\WINDOWS\system32\NvPVEnc.ax, 6.14.0011.8250 (English), 3/27/2009 10:03:00, 1253376 bytes
Driver: C:\WINDOWS\help\nvcpl.hlp, 3/27/2009 10:03:00, 177897 bytes
Driver: C:\WINDOWS\help\nvwcplen.hlp, 3/27/2009 10:03:00, 55444 bytes
Driver: C:\WINDOWS\system32\nvcod.dll, 1.04.0002.0037 (English), 3/27/2009 10:03:00, 139264 bytes
Driver: C:\WINDOWS\system32\nvcodins.dll, 1.04.0002.0037 (English), 3/27/2009 10:03:00, 139264 bytes

------------------



Is this any help?

EscondeR
27-04-09, 10:01
Ahem :mis:

2. What PSU do you have? Is your PC (video board in particular) getting enough power?

3. What are temperature conditions for your PC? Is it overheating not?
Clean the fans and heatsinks and ensure all fans are working normally.

larasfrend
27-04-09, 10:09
I'm so sorry I don't know what PSU is :p ... I believe my PC is getting enough power... but I don't know how to judge that...
I thought that was among the details diagnose.exe diagnosed. :p
It doesn't appear to be overheating.
I looked on another forum to see if others experienced something similar and they said something about:

-updating to the latest PhysX
-getting all latest windows updates & hotfixes (which I think I have)
-updating chipset driver
-updating gpu driver (?)
-downloading VC++ 2005, VC++ 2005 SP1, VC++ 2008 and VC++ 2008 SP1 for both 32bit and 64bit from microsoft
-downloading framework 3,5 all in one

do you think this is relevant for me? it seems like a LOT to install for a game :confused: (sorry I have no idea what these programmes are!)

EscondeR
27-04-09, 10:17
^ Those cases listed are not applicable to your situation.

Therefore:
1. To find out PSU (Power Supply Unit) details you need to open the PC case and look at the sticker on PSU side. I need wattage value - how many watts is your PSU power output.

2. To find out the temperatures donload and install Motherboard Monitor (http://www.majorgeeks.com/download.php?det=311) - it'll show you CPU and chipset temperatures.
Riva Tuner (http://www.majorgeeks.com/download737.html) will show you GPU termperature.

3. If you have done pos 1. then you may also look if CPU/GPU/PSU fans are working normally and the heatsinks are not covered with dust.

Try also the following - before running the game press CTRL+ALT+Delete and kill the following processes (right click and select kill process):


SPBBCSvc.exe 680 Console 0 3,488 K
AAWService.exe 460 Console 0 17,888 K
GoogleUpdate.exe 1192 Console 0 2,620 K
mDNSResponder.exe 416 Console 0 4,796 K
DefWatch.exe 1380 Console 0 5,228 K
PnkBstrA.exe 1544 Console 0 3,716 K
RichVideo.exe 1808 Console 0 3,948 K
pctsAuxs.exe 1860 Console 0 1,100 K
jusched.exe 2148 Console 0 3,548 K
PDVDServ.exe 2168 Console 0 4,544 K
GamerOSD.exe 2240 Console 0 9,040 K
AiNap.exe 2276 Console 0 7,132 K
Communications_Helper.exe 2440 Console 0 5,388 K
LVCOMSX.EXE 2448 Console 0 6,544 K
VPTray.exe 2468 Console 0 8,512 K
GrooveMonitor.exe 2488 Console 0 8,000 K
LogiTray.exe 2552 Console 0 10,460 K
AAWTray.exe 2708 Console 0 2,272 K
iTunesHelper.exe 2788 Console 0 10,400 K
pctsTray.exe 2844 Console 0 1,204 K
Rtvscan.exe 2892 Console 0 53,744 K
SmartDoctor.exe 2972 Console 0 17,560 K
msmsgs.exe 3008 Console 0 5,184 K
msnmsgr.exe 3072 Console 0 24,540 K
TeaTimer.exe 3132 Console 0 80,460 K
RegMech.exe 3212 Console 0 23,040 K
GoogleUpdate.exe 3292 Console 0 3,388 K
Skype.exe 3400 Console 0 45,452 K
searchindexer.exe 3492 Console 0 15,800 K
SetPoint.exe 3780 Console 0 13,164 K
FxSvr2.exe 3788 Console 0 6,240 K
WindowsSearch.exe 3936 Console 0 15,240 K
KHALMNPR.exe 3332 Console 0 7,096 K
skypePM.exe 1308 Console 0 22,844 K
iPodService.exe 1668 Console 0 5,420 K
unsecapp.exe 852 Console 0 4,892 K
pctsSvc.exe 3852 Console 0 39,044 K
fcc32.exe 4804 Console 0 7,280 K
firefox.exe 1232 Console 0 72,944 K
searchprotocolhost.exe 568 Console 0 10,904 K
searchfilterhost.exe 1456 Console 0 7,796 K

larasfrend
27-04-09, 10:27
I don't think I'm allowed to open the case as my parent's aren't home now... thanks, I'll have to ask their permission later when they return.

Thanks for the tips!

EscondeR
27-04-09, 10:32
Well, you can ask your dad what power output your PSU has - he may know :)

larasfrend
27-04-09, 12:46
Hey EscondeR,

I unscrewed the side of the case and found this sticker inside.
http://img10.imageshack.us/img10/7555/img1280t.jpg

Does this contain the info you wanted?

BTW - I also ran the 'can you run it?' programme by systemrequirementslab and it met all the minimum requirements.

EscondeR
27-04-09, 12:57
The PSU meets minimal requirements :)
But... Is supplementary power connector connected to your video board?

Overheating question remains open as well.

Niiru
01-05-09, 15:25
Hmmm.. I had this same problem to. After searching I found that by downloading the update patch for the game it resolves a potential freezing issue some machines might encounter when physx is enabled. Defenatly worth trying :)
http://largedownloads.ea.com/pub/patches/mirrorsedge/mirrors_edge_patch_101.exe

PS: If that one doesnt work then try searching for a 1.1 patch update through google. :P