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dizzydoil
27-07-10, 17:59
http://kotaku.com/5597038/valve-bans...-left-4-dead-2 (http://kotaku.com/5597038/valve-bans-modern-warfare-players-by-mistake-apologizes-with-free-left-4-dead-2)

Were you wrongfully accused of cheating and summarily banned from the PC version of Modern Warfare 2 recently? You weren't the only one. Valve's anti-cheat software goofed and they're offering free copies of Left 4 Dead 2 as an apology.

Many players of Call of Duty: Modern Warfare 2 were surprised to find their Steam accounts banned this past weekend by Valve's anti-cheat software, more succinctly known as VAC. Valve president Gabe Newell says that was mass banning a mistake and offered an apology to those affected.

In addition to restoring players' access to the game, Valve is giving players a copy of Left 4 Dead 2 and one to gift to a friend, along with an explanation of how even players exhibiting good behavior were hit with the banhammer.

Read Newell's message to Modern Warfare 2 players below and take comfort in the fact that you totally did nothing wrong and you're not crazy.

Hello,

Recently, your Steam account was erroneously banned from Call of Duty: Modern Warfare 2.

This was our mistake, and I apologize for any frustration or angst it may have caused you.

The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version. This was caused by a combination of conditions occurring while Steam was updating the disk image of a game. This wasn't a game-specific mistake. Steam allows us to manage and reverse these erroneous bans (about 12,000 erroneous bans over two weeks).

We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn't already own the game.

To share your extra copy of Left 4 Dead 2 with a friend, you can 'Manage Gifts and Guest Passes' from the 'Games' Menu in Steam, or visit this article on the Steam Support site for detailed instructions: https://support.steampowered.com/kb_...4502-TPJL-2656 (https://support.steampowered.com/kb_article.php?ref=4502-TPJL-2656).

To access your own copy of Left 4 Dead 2, visit your library of games in Steam. If you didn't already own the game, it will now be listed among your others there, and is available for download immediately.

Regards,
Gabe Newell
President, Valve

So Valve just gave away 48,000 copies worth ~1,000,000 €.




Wow.



I love you, Valve.

igonge
27-07-10, 18:06
Valve are so nice :hug:

trlestew
27-07-10, 18:09
That's nice of them :)

But I hope they fixed their VAC system after that...

larson n natla
27-07-10, 18:29
While I don't have a steam account this seems very unusual, how nice of such a huge company to lose such profit for a moral purpose.

Valve should be proud of themselves.

TRfan23
27-07-10, 18:35
Now that was generous of Valve as their apology for steam users :)

Hairhelmet12
27-07-10, 19:12
Wow. Dayum. They gave two copies? One for the person banned and one to gift?

Sir Croft
27-07-10, 19:14
Poor people who were banned and had L4D2 already. :p

Hairhelmet12
27-07-10, 19:19
Poor people who were banned and had L4D2 already. :p

I would be happy to take that spare copy off there hands :whi::p

WSOwen02
27-07-10, 20:24
So, who wants to gift me their extra copy of L4D2?

ozzman
27-07-10, 20:36
i was wrongfully accused of being "Agressive" in Red Dead Redemption, me and a friend like to have a One on One war in free roam, and my game glitched and somehow got infinate health [i have NOO idea how that happened] so could rockstar be nice and give me a free copy of GTA 4 :D i'm glad they fixed the problem, recently i have not been able to play RDR and GTA 4, i get un interactive error messages :(

dizzydoil
27-07-10, 21:29
Poor people who were banned and had L4D2 already. :p

:eek: Poor?! They got an extra copy to give to their friends!

Love2Raid
27-07-10, 23:05
Apologies and not just one, but two gifts?

I approve of this attitude towards costumers. :)

naughtycat
28-07-10, 01:16
It's so refreshing to see a company being nice for a change. Now I wish I played MW2 on Steam :D