View Full Version : Telecoms watchdog was ex-directory

tlr online
05-01-03, 00:01
The new telecommunications watchdog has apologised after finding out its telephone number was ex-directory. The Office of the Telecommunications Ombudsman was launched on Thursday. But staff failed to list its own number and so customers wanting to complain couldn't get in touch with it.

Otelo was set up to deal with inquiries and offer advice to residents and small business customers dissatisfied with the way their complaints are handled. But the new body was forced to concede that some customers may have struggled to get in touch after its number was not listed in time for its launch yesterday. A spokeswoman for Otelo said it had been an oversight failing to get the number listed but the problem had now been rectified.

Courtesy of Ananova (http://www.ananova.com)


05-01-03, 03:10
:D :rolleyes: