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Melonie Tomb Raider
05-02-05, 23:14
I have yet another cpu problem... Ok, I just bought a new printer, but I'm having a hard time installing it. The reason why it won't install is because my " Uninstal" shield needs turnned off. Or at least that is what the popup box says. What is an uninstal shield and how do I turn it off? I hope some one can help me out here. Thanks so mcuh. http://www.tombraiderforums.com/images/smilies/hug.gif

Joseph
05-02-05, 23:38
Melonie, is this page of any help to you? http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264647 Let me know.

Joseph
05-02-05, 23:44
Setup has detected that uninstall Shield is in use.

Problem Description:
When trying to install a program on a Windows pc, the error "Setup has detected that Uninstall Shield is in use" pops up. The machine has just been rebooted and nothing else is running.

Solution

Install Shield is trying to write the uninstall file to Windows directory but fails. This is usually a permissions problem. Make sure the user has administration privileges before installing.