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harly2
11-10-06, 02:44
I need you help~ :(
My trle game works fine before , but in these few days , tomb4.exe keep crash when it play audio and sound, I must disable sound device in setup and make it works, even TR4 and TRC have the same problem.(only happen to TR4、5 engine)
I have tried reinstall my sound device、DirectX、trle , but It's still crashing with sound.How to solve the problem?:confused:

here is my screen:
http://harlytr.larashome.com/error2.jpg

My system information (http://harlytr.larashome.com/diag.txt)

laralives
11-10-06, 02:47
So when it tries to play an audio sound it crashes :confused:

or

Just after the loading as i see above...

Joseph
11-10-06, 02:52
You need to update your Creative Soundblaster Live! drivers.

Start HERE (http://www.creative.com/support/). Select Software AutoUpdate
Automatically detect updates for your product. You will get 3 or 4 files to download because your current are from 2001!

Joseph
11-10-06, 03:04
After you updated your sounddrivers completely, reinstall DirectX9. Take this version (Aug 06). (http://www.filehippo.com/download_directx/)

Another problem you have:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 4.0 GB
Total Space: 40.0 GB
File System: NTFS
Model: WDC WD800JB-00JJA0

Drive: E:
Free Space: 2.0 GB
Total Space: 36.3 GB
File System: NTFS
Model: WDC WD800JB-00JJA0

Drive: G:
Free Space: 4.5 GB
Total Space: 152.6 GB
File System: NTFS
Model: WDC WD1600BB-22GUA0

Drive: D:
Model: BENQ DVD DUAL DW1610
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (Chinese), 2/10/2004 08:00:00, 49536 bytes

Drive: F:
Model: GIGABYTE GO-B5232A USB Device
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (Chinese), 2/10/2004 08:00:00, 49536 bytes

--------------
shows your harddiskdrives are all too full. You must always leave at least 15% free space per partition.

You must create this free space.

After that, you must defragment your harddiskdrives.

At last, remember that when playing classic Tomb Raider games, to always have the CD in your player with the lowest drive letter. In your case that is "D".

harly2
11-10-06, 12:15
Thank you, Joseph
I have updated my [SB Live!] drive and DirectX , also my HD have 7.2GB free space, but tomb4.exe is still crashing.

Joseph
11-10-06, 14:28
After these essential updates you best:

Uninstall TR4
Use trrc.exe (http://www.tombraiderhub.com/download/trrc.exe) TR Registry Cleaner will remove all game settings left behind after uninstalling TR games. In this tool, of course select only TR4 to remove from Registry.
Re-install TR4.
Run the tr4 xp-patch (tr4 updater), which you download from this page (http://www.tombraiderchronicles.com/windowsxp2.html).

harly2
11-10-06, 18:25
After these essential updates you best:

Uninstall TR4
Use trrc.exe (http://www.tombraiderhub.com/download/trrc.exe) TR Registry Cleaner will remove all game settings left behind after uninstalling TR games. In this tool, of course select only TR4 to remove from Registry.
Re-install TR4.
Run the tr4 xp-patch (tr4 updater), which you download from this page (http://www.tombraiderchronicles.com/windowsxp2.html).

It not works, very strange.
tomb4.exe always crash in offest:0005e4bc

Additionally,when I reinstall trle , I got a error message.
http://harlytr.larashome.com/error.jpg

Joseph
11-10-06, 18:52
You can ignore that error and proceed with the installation. Should work. ;)