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Old 11-07-11, 03:48   #1
Indiana Croft
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Default Video Driver

I have been trying to play Dungeon Siege II on my laptop for the longest time. The backstory is that I managed to play through it once before, but since then I've had to reboot my computer and suddenly my presario V2000 is unable to enumerate any directdraw devices. Naturally i tried installing a verison of directx to remedy to situation. Unfortunately that hasn't done ****. I've basically open the arch of the covenent and searched every pixel of my computer for answers thanks to online help and I still haven't figured out whats wrong. I tried installing drivers but each time I do a dxdiag it says I'm using a generic videro driver and through another search it said my video driver is null. All my other drivers are functioning. I don't know what is going on and I'd appreciate it if someone would take the time and help me
I know a little about computers but I'm out of my league here. I'm willing to bet the reboot of my computer has alot to do with it but shouldn't there just be some download that fixes everything? And i've been to microsoft a million times for help. That did nothing.
I use windows XP, compaq presario V2000 2003, HP series stuff.
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Old 11-07-11, 19:53   #2
EscondeR
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Download and install
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Old 12-07-11, 15:35   #3
Indiana Croft
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i've already tried installing it. it says the video driver is on my computer but for some reason my computer won't use it. It still says i don't have a video driver.
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Old 12-07-11, 15:48   #4
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Run diagnose.exe and post the report.
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Old 12-07-11, 16:39   #5
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Default

------------------------------------------------------
Diagnostic tool developed for www.tombraiderforums.com
------------------------------------------------------
Version : 3.12
Author : Simulation

Select All (Ctrl A) then Copy (Ctrl C) and paste (Ctrl V) the text in Notepad into a reply on the forum.

Operating System
Code:
Windows XP Home Edition 32bit Service Pack 3 build 2600

COMMAND.COM
COMMAND.COM has been installed

Autoexec.NT 
@echo off
lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3

Config.NT
dos=high, umb
device=%SystemRoot%\system32\himem.sys
files=40

Programs Currently Running

Image Name                   PID Session Name     Session#    Mem Usage
========================= ====== ================ ======== ============
System Idle Process            0 Console                 0         28 K
System                         4 Console                 0         52 K
smss.exe                     572 Console                 0         60 K
csrss.exe                    636 Console                 0      2,140 K
winlogon.exe                 660 Console                 0      1,400 K
services.exe                 704 Console                 0      1,448 K
lsass.exe                    716 Console                 0      1,696 K
svchost.exe                  864 Console                 0      1,664 K
svchost.exe                  920 Console                 0      1,676 K
MsMpEng.exe                  956 Console                 0     51,368 K
svchost.exe                  996 Console                 0     18,492 K
svchost.exe                 1076 Console                 0      1,184 K
svchost.exe                 1236 Console                 0        636 K
explorer.exe                1400 Console                 0      7,512 K
spoolsv.exe                 1616 Console                 0      1,104 K
svchost.exe                 1684 Console                 0        680 K
AppleMobileDeviceService.   1724 Console                 0        724 K
mDNSResponder.exe           1836 Console                 0        560 K
jqs.exe                     1868 Console                 0      1,672 K
wdfmgr.exe                  2024 Console                 0        392 K
SynTPLpr.exe                 440 Console                 0        512 K
SynTPEnh.exe                 448 Console                 0      1,488 K
QTTask.exe                  1172 Console                 0      1,288 K
eabservr.exe                1104 Console                 0      1,116 K
jusched.exe                  512 Console                 0        912 K
HP Wireless Assistant.exe    520 Console                 0      3,432 K
hpwuSchd2.exe                528 Console                 0        400 K
msseces.exe                  536 Console                 0      1,508 K
iTunesHelper.exe             560 Console                 0      2,192 K
ctfmon.exe                   604 Console                 0      1,300 K
wmiprvse.exe                1268 Console                 0      1,760 K
OSA.EXE                     1824 Console                 0        920 K
iPodService.exe             2332 Console                 0      1,332 K
hpqwmi.exe                  2440 Console                 0        696 K
alg.exe                     2532 Console                 0        816 K
iexplore.exe                2208 Console                 0     18,372 K
iexplore.exe                2416 Console                 0     75,204 K
diagnose[1].exe             3648 Console                 0      5,040 K
ns5.tmp                      248 Console                 0      2,472 K
cmd.exe                      468 Console                 0      1,708 K
tasklist.exe                2088 Console                 0      5,100 K
wmiprvse.exe                1056 Console                 0      6,024 K
System Event Log - Warning and Errors Only (last 24hrs)
Code:
Event Log from 08:00am on the 11/07/2011
Tomb Raider Game Setup Information
Code:

DirectX Diagnostics Report
Code:
------------------
System Information
------------------
Time of this report: 7/12/2011, 12:35:43
       Machine name: MACK-0017FEF5DB
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: Presario V2000 (EP377UA#ABA)      
               BIOS: Phoenix NoteBIOS 4.0 Release 6.1     
          Processor: Mobile AMD Sempron(tm) Processor 3000+,  MMX,  3DNow, ~1.8GHz
             Memory: 382MB RAM
          Page File: 339MB used, 580MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: The system is using the generic video driver.  Please install video driver provided by the hardware manufacturer. Direct3D functionality not available.  You should verify that the driver is a final version from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: 
     Manufacturer: 
        Chip type: 
         DAC type: 
       Device Key: Enum\
   Display Memory: n/a
     Current Mode: 1024 x 768 (32 bit) (1Hz)
          Monitor: 
  Monitor Max Res: 
      Driver Name: vga.dll
   Driver Version: 5.01.2600.0000 (English)
      DDI Version: unknown
Driver Attributes: Final Retail
 Driver Date/Size: 8/4/2004 08:00:00, 9344 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: vga.sys
    Mini VDD Date: 4/13/2008 14:44:40, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
        Vendor ID: 0x0000
        Device ID: 0x0000
        SubSys ID: 0x00000000
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: 
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Not Available
       D3D Status: Not Available
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Conexant AMC Audio
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: camc6aud.sys
         Driver Version: 6.14.0010.0535 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 2/18/2005 11:41:18, 38016 bytes
            Other Files: 
        Driver Provider: Conexant
         HW Accel Level: Full
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Conexant AMC Audio
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: camc6aud.sys
         Driver Version: 6.14.0010.0535 (English)
      Driver Attributes: Final Retail
          Date and Size: 2/18/2005 11:41:18, 38016 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Conexant AMC Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4374
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes
| Driver: usbd.sys, 8/4/2004 08:00:00, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Quick Launch Buttons
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/13/2008 15:18:00, 52480 bytes
| Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
| Driver: eabfiltr.sys, 4/14/2004 10:36:50, 7432 bytes
| Driver: EabUsb.sys, 6/6/2003 14:46:16, 5220 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
| 
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn011c
| Upper Filters: SynTP
| Service: i8042prt
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: AC97 Data Fax SoftModem with SmartCP
DirectPlay8 Serial Service Provider: COM3
DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 - 

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 24.5 GB
Total Space: 38.1 GB
File System: NTFS
      Model: ST9402113A

      Drive: D:
      Model: SONY CD-RW  CRX835E
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes

--------------
System Devices
--------------
     Name: Broadcom 802.11b/g WLAN
Device ID: PCI\VEN_14E4&DEV_4318&SUBSYS_1355103C&REV_02\4&13826118&0&10A4
   Driver: n/a

     Name: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_3091103C&REV_10\4&13826118&0&00A4
   Driver: C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys, 5.621.0304.2005 (English), 3/3/2005 15:10:26, 74496 bytes

     Name: Texas Instruments PCIxx21/x515 Cardbus Controller
Device ID: PCI\VEN_104C&DEV_8031&SUBSYS_3091103C&REV_00\4&13826118&0&48A4
   Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:43, 120192 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&13C0B0C5&0&C3
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&13C0B0C5&0&C2
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&13C0B0C5&0&C1
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&13C0B0C5&0&C0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A3F&SUBSYS_00000000&REV_00\3&13C0B0C5&0&08
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

     Name: Video Controller (VGA Compatible)
Device ID: PCI\VEN_1002&DEV_5955&SUBSYS_3091103C&REV_00\4&2C0D4F31&0&2808
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5950&SUBSYS_00000000&REV_01\3&13C0B0C5&0&00
   Driver: n/a

     Name: AC97 Data Fax SoftModem with SmartCP
Device ID: PCI\VEN_1002&DEV_4378&SUBSYS_3091103C&REV_02\3&13C0B0C5&0&A6
   Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSF_CNXT.sys, 7.20.0000.0000 (English), 12/15/2004 11:18:28, 703232 bytes
   Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSFHWATI.sys, 7.20.0000.0000 (English), 12/15/2004 11:18:30, 200192 bytes
   Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSF_DP.sys, 7.20.0000.0000 (English), 12/15/2004 11:18:26, 1038208 bytes
   Driver: C:\WINDOWS\SYSTEM32\DRIVERS\mdmxsdk.sys, 1.00.0002.0006 (English), 3/17/2004 07:04:14, 13059 bytes
   Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSFProf.cty, 12/15/2004 10:52:40, 129045 bytes
   Driver: C:\WINDOWS\system32\mdmxsdk.dll, 1.00.0002.0006 (English), 3/17/2004 07:00:32, 86016 bytes
   Driver: C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_1002&DEV_4378&SUBSYS_3091103C\HXFSetup.exe, 3.01.0003.0000 (English), 11/29/2004 10:29:02, 561152 bytes
   Driver: C:\WINDOWS\system32\hsfci012.dll, 1.00.0000.0012 (English), 10/28/2004 10:29:08, 39018 bytes

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_4377&SUBSYS_00000000&REV_00\3&13C0B0C5&0&A3
   Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:41, 37248 bytes

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4376&SUBSYS_3091103C&REV_00\3&13C0B0C5&0&A1
   Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/4/2004 08:00:00, 3328 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4375&SUBSYS_3091103C&REV_00\3&13C0B0C5&0&99
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 17152 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4374&SUBSYS_3091103C&REV_00\3&13C0B0C5&0&98
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 17152 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4373&SUBSYS_3091103C&REV_00\3&13C0B0C5&0&9A
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes
   Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 20:11:54, 7168 bytes

     Name: ATI SMBus
Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_3091103C&REV_11\3&13C0B0C5&0&A0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_4371&SUBSYS_00000000&REV_00\3&13C0B0C5&0&A4
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

     Name: Conexant AC-Link Audio
Device ID: PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02\3&13C0B0C5&0&A5
   Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 20:11:56, 4096 bytes
   Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/13/2008 20:12:42, 129536 bytes
   Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 15:16:36, 141056 bytes
   Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:14, 60160 bytes
   Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 15:19:41, 146048 bytes
   Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 14:45:15, 49408 bytes
   Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 20:12:45, 23552 bytes
   Driver: C:\WINDOWS\system32\drivers\camc6aud.sys, 6.14.0010.0535 (English), 2/18/2005 11:41:18, 38016 bytes
   Driver: C:\WINDOWS\system32\drivers\camc6hal.sys, 6.14.0010.0535 (English), 2/18/2005 11:42:02, 349696 bytes
   Driver: C:\Program Files\CONEXANT\CNXT_AUDIO\HXFSetup.exe, 3.04.0001.0000 (English), 3/8/2005 07:05:24, 569344 bytes
   Driver: C:\WINDOWS\system32\CAUDINST.dll, 1.00.0000.0003 (English), 2/25/2005 07:56:14, 16437 bytes

------------------
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Old 12-07-11, 18:48   #6
tachyon
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Quote:
Originally Posted by Indiana Croft View Post
I have been trying to play Dungeon Siege II on my laptop for the longest time. The backstory is that I managed to play through it once before, but since then I've had to reboot my computer and suddenly my presario V2000 is unable to enumerate any directdraw devices. Naturally i tried installing a verison of directx to remedy to situation. Unfortunately that hasn't done ****. I've basically open the arch of the covenent and searched every pixel of my computer for answers thanks to online help and I still haven't figured out whats wrong. I tried installing drivers but each time I do a dxdiag it says I'm using a generic videro driver and through another search it said my video driver is null. All my other drivers are functioning. I don't know what is going on and I'd appreciate it if someone would take the time and help me
I know a little about computers but I'm out of my league here. I'm willing to bet the reboot of my computer has alot to do with it but shouldn't there just be some download that fixes everything? And i've been to microsoft a million times for help. That did nothing.
I use windows XP, compaq presario V2000 2003, HP series stuff.
Do you by any chance mean that you had to reinstall Windows?
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Old 12-07-11, 19:03   #7
Indiana Croft
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yes, I mean I brought my computer back from the brink of death. Yes, windows was reinstalled.
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Old 12-07-11, 19:34   #8
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^ That's not the REBOOT, that's REINSTALLATION. That's why it irks me top most when people mix both terms.

Do you have Administrator rights for the account you're using to log into your Windows now? Because if you do and install the package I've advised you to, you must have the video driver installed properly.
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Old 12-07-11, 19:38   #9
Indiana Croft
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Quote:
Originally Posted by EscondeR View Post
^ That's not the REBOOT, that's REINSTALLATION. That's why it irks me top most when people mix both terms.

Do you have Administrator rights for the account you're using to log into your Windows now? Because if you do and install the package I've advised you to, you must have the video driver installed properly.
I wasn't aware there was a difference sorry
But yes I have administrator rights and all that jazz. I had a friend of mine whose a computer whiz take a look and he told me that my system is too old to accept the video driver software. Is that possible?
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Old 12-07-11, 19:53   #10
EscondeR
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0.o

Don't let that... guy touch your laptop ever again!!! He's obviously too smart to accept the PC maintenance duty

Post here the serial number of your laptop or service tag for me to be able to negotiate HP support on your behalf
Download and install Everest trial, run it, generate the hardware report and send it to esconder[at]mail.ru
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