31-01-10, 02:05 | #1 |
Member
Joined: May 2007
Posts: 3,731
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CD won't eject!
My CD won't eject out of my computer when i press the eject button and it isn't listed in My Computer!
I tried pressing the eject button multiple times only to get this message pop up Microsofr Visual C++ Runtime Library Runtime Error! Program: c:\Program Files\DISC\DISCover.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. I have no idea what to do and i need the cd out now! |
31-01-10, 02:20 | #3 |
Member
Joined: May 2007
Posts: 3,731
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Copy the following text and paste it to your report AS IS!!!
Here It is --------------------------------------------------------------- AutoRuns Diagnostics for TRF v 0.5 Developed by EscondeR --------------------------------------------------------------- Code:
Program: "Provides the interface to Apple mobile devices." Publisher: "(Verified) Apple Inc." Entry path: HKLM\System\CurrentControlSet\Services Entry name: Apple Mobile Device Program path & name: "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" Enabled: [V] Program: "Bonjour allows applications like iTunes and Safari to advertise and discover services on the local network. Having Bonjour running enables you to connect to hardware devices like Apple TV and software services like iTunes sharing and AirTunes. If you disable Bonjour Publisher: any network service that explicitly depends on it will fail to start." Entry path: HKLM\System\CurrentControlSet\Services Entry name: Bonjour Service Program path & name: "(Verified) Apple Inc.""c:\program files\bonjour\mdnsresponder.exe" Enabled: [V] Program: "This service detects and monitors CUE devices on the system." Publisher: "(Not verified) Hewlett-Packard Co." Entry path: HKLM\System\CurrentControlSet\Services Entry name: hpqddsvc Program path & name: "c:\program files\hp\digital imaging\bin\hpqddsvc.dll" Enabled: [V] Program: "Discovers and monitors the state and the configuration of the HP devices attached to your network. If the service is stopped Publisher: and your network devices change IP addresses they might become unavailable" Entry path: HKLM\System\CurrentControlSet\Services Entry name: HPSLPSVC Program path & name: "(Not verified) Hewlett-Packard Co.""c:\program files\hp\digital imaging\bin\hpslpsvc32.dll" Enabled: [V] Program: "Prefetches JRE files for faster startup of Java applets and applications" Publisher: "(Verified) Sun Microsystems Inc." Entry path: HKLM\System\CurrentControlSet\Services Entry name: JavaQuickStarterService Program path & name: "c:\program files\java\jre6\bin\jqs.exe" Enabled: [V] Program: "Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work." Publisher: "(Not verified) Hewlett-Packard Company" Entry path: HKLM\System\CurrentControlSet\Services Entry name: LightScribeService Program path & name: "c:\program files\common files\lightscribe\lssrvc.exe" Enabled: [V] Program: "Dot4Net Module" Publisher: "(Not verified) Hewlett-Packard" Entry path: HKLM\System\CurrentControlSet\Services Entry name: Net Driver HPZ12 Program path & name: "c:\windows\system32\hpzinw12.dll" Enabled: [V] Program: "PmlDrv Module" Publisher: "(Not verified) Hewlett-Packard" Entry path: HKLM\System\CurrentControlSet\Services Entry name: Pml Driver HPZ12 Program path & name: "c:\windows\system32\hpzipm12.dll" Enabled: [V] Program: "ASAPI" Publisher: "(Not verified) Pinnacle Systems GmbH" Entry path: HKLM\System\CurrentControlSet\Services Entry name: ASAPIW2k Program path & name: "c:\windows\system32\drivers\asapiw2k.sys" Enabled: [V] Program: "Pinnacle Marvin Bus Enumerator" Publisher: "(Not verified) Pinnacle Systems GmbH" Entry path: HKLM\System\CurrentControlSet\Services Entry name: MarvinBus Program path & name: "c:\windows\system32\drivers\marvinbus.sys" Enabled: [V] Program: "PCLEPCI" Publisher: "(Not verified) Pinnacle Systems GmbH" Entry path: HKLM\System\CurrentControlSet\Services Entry name: PCLEPCI Program path & name: "c:\windows\system32\drivers\pclepci.sys" Enabled: [V] Program: "Px Engine Device Driver for Windows 2000/XP" Publisher: "(Verified) Sonic Solutions" Entry path: HKLM\System\CurrentControlSet\Services Entry name: PxHelp20 Program path & name: "c:\windows\system32\drivers\pxhelp20.sys" Enabled: [V] Program: "HP Boot Optimizer" Publisher: "(Not verified) Hewlett-Packard Company" Entry path: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Entry name: HPBootOp Program path & name: "c:\program files\hewlett-packard\hp boot optimizer\hpbootop.exe" Enabled: [V] Program: "RealNetworks Scheduler" Publisher: "(Not verified) RealNetworks Inc." Entry path: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Entry name: TkBellExe Program path & name: "c:\program files\common files\real\update_ob\realsched.exe" Enabled: [V] Program: "HpqSRmon" Publisher: "(Not verified) Hewlett-Packard" Entry path: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Entry name: hpqSRMon Program path & name: "c:\program files\hp\digital imaging\bin\hpqsrmon.exe" Enabled: [V] Program: "Microsoft® InfoTech Storage System Library" Publisher: "(Not verified) Microsoft Corporation" Entry path: HKLM\SOFTWARE\Classes\Protocols\Handler Entry name: ms-itss Program path & name: "c:\program files\common files\microsoft shared\information retrieval\msitss.dll" Enabled: [V] Program: N/A Publisher: N/A Entry path: HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components Entry name: 0 Program path & name: File not found: About:Home" Enabled: [V] Program: "HP Digital Imaging Monitor" Publisher: "(Verified) Hewlett Packard" Entry path: C:\Documents and Settings\All Users\Start Menu\Programs\Startup Entry name: HP Digital Imaging Monitor.lnk Program path & name: "c:\program files\hp\digital imaging\bin\hpqtra08.exe" Enabled: [V] Program: "Sansa Dispatcher" Publisher: "(Not verified) SanDisk Corporation" Entry path: HKCU\Software\Microsoft\Windows\CurrentVersion\Run Entry name: SansaDispatch Program path & name: "c:\documents and settings\compaq_administrator\application data\sandisk\sansa updater\sansadispatch.exe" Enabled: [V] Program: "HP SDP Application Module" Publisher: "(Not verified) Hewlett-Packard" Entry path: Task Scheduler Entry name: Easy Internet Sign-up.job Program path & name: "c:\program files\hewlett-packard\sdp\hpsdpapp.exe" Enabled: [V] Program: "Google Installer" Publisher: "(Verified) Google Inc" Entry path: Task Scheduler Entry name: GoogleUpdateTaskUserS-1-5-21-3766865371-2815213797-2625667134-1007Core.job Program path & name: "c:\documents and settings\compaq_administrator\local settings\application data\google\update\googleupdate.exe" Enabled: [V] Program: "Google Installer" Publisher: "(Verified) Google Inc" Entry path: Task Scheduler Entry name: GoogleUpdateTaskUserS-1-5-21-3766865371-2815213797-2625667134-1007UA.job Program path & name: "c:\documents and settings\compaq_administrator\local settings\application data\google\update\googleupdate.exe" Enabled: [V] Program: "WebReg application" Publisher: "(Verified) Hewlett Packard" Entry path: Task Scheduler Entry name: WebReg HP Photosmart C309a series.job Program path & name: "c:\program files\hp\digital imaging\bin\hpqwrg.exe" Enabled: [V] Program: "Yahoo! Toolbar" Publisher: "(Verified) Yahoo! Inc." Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: Yahoo! Toolbar Helper Program path & name: "c:\program files\yahoo!\companion\installs\cpn\yt.dll" Enabled: [V] Program: "HP Smart Web Printing add-on for Internet Explorer" Publisher: "(Verified) Hewlett-Packard Company" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: HP Print Enhancer Program path & name: "c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll" Enabled: [V] Program: "Adobe Acrobat IE Helper Version 7.0 for ActiveX" Publisher: "(Verified) Adobe Systems Incorporated" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: AcroIEHlprObj Class Program path & name: "c:\program files\adobe\acrobat 7.0\activex\acroiehelper.dll" Enabled: [V] Program: "Ask.com Toolbar" Publisher: "(Verified) Ask.com" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: AskBar BHO Program path & name: "c:\program files\askbardis\bar\bin\askbar.dll" Enabled: [V] Program: "IE browser helper object" Publisher: "(Not verified) Hewlett-Packard" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: hpWebHelper Class Program path & name: "c:\windows\pchealth\helpctr\vendors\cn=hewlett-packardl=cupertinos=cac=us\plugin\webhelper.dll" Enabled: [V] Program: "Java(TM) Platform SE binary" Publisher: "(Not verified) Sun Microsystems Inc." Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: Java(tm) Plug-In 2 SSV Helper Program path & name: "c:\program files\java\jre6\bin\jp2ssv.dll" Enabled: [V] Program: "Java(TM) Quick Starter binary" Publisher: "(Not verified) Sun Microsystems Inc." Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: JQSIEStartDetectorImpl Class Program path & name: "c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll" Enabled: [V] Program: "HP Smart Web Printing add-on for Internet Explorer" Publisher: "(Verified) Hewlett-Packard Company" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects Entry name: HP Smart BHO Class Program path & name: "c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll" Enabled: [V] Program: N/A Publisher: N/A Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: Display Panning CPL Extension Program path & name: File not found: deskpan.dll" Enabled: [V] Program: "RealPlayer Shell Extensions" Publisher: "(Not verified) RealNetworks Inc." Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: Shell Extensions for RealOne Player Program path & name: "c:\program files\real\realplayer\rpshell.dll" Enabled: [V] Program: "ShellvRTF" Publisher: "(Not verified) XSS" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: ShellViewRTF Program path & name: "c:\windows\system32\shellvrtf.dll" Enabled: [V] Program: N/A Publisher: N/A Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: WinRAR shell extension Program path & name: c:\program files\winrar\rarext.dll" Enabled: [V] Program: "Cover Designer" Publisher: "(Verified) Nero AG" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: NeroCoverEd Live Icons Program path & name: "c:\program files\nero\nero 7\nero coverdesigner\coveredextension.dll" Enabled: [V] Program: "Nero Digital Shell Extension" Publisher: "(Verified) Nero AG" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: NeroDigitalIconHandler Program path & name: "c:\program files\common files\ahead\lib\nerodigitalext.dll" Enabled: [V] Program: "Nero Digital Shell Extension" Publisher: "(Verified) Nero AG" Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: NeroDigitalPropSheetHandler Program path & name: "c:\program files\common files\ahead\lib\nerodigitalext.dll" Enabled: [V] Program: "iTunes Mini Player DLL" Publisher: "(Verified) Apple Inc." Entry path: HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved Entry name: iTunes Program path & name: "c:\program files\itunes\itunesminiplayer.dll" Enabled: [V] Program: "Nero Digital Shell Extension" Publisher: "(Verified) Nero AG" Entry path: HKLM\Software\Classes\Folder\Shellex\ColumnHandlers Entry name: NeroDigitalColumnHandler Class Program path & name: "c:\program files\common files\ahead\lib\nerodigitalext.dll" Enabled: [V] Program: "PDF Shell Extension" Publisher: "(Not verified) Adobe Systems Inc." Entry path: HKLM\Software\Classes\Folder\Shellex\ColumnHandlers Entry name: PDF Shell Extension Program path & name: "c:\program files\adobe\acrobat 7.0\activex\pdfshell.dll" Enabled: [V] Program: "Yahoo! Toolbar" Publisher: "(Verified) Yahoo! Inc." Entry path: HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks Entry name: yt.dll Program path & name: "c:\program files\yahoo!\companion\installs\cpn\yt.dll" Enabled: [V] Program: "Yahoo! Toolbar" Publisher: "(Verified) Yahoo! Inc." Entry path: HKLM\Software\Microsoft\Internet Explorer\Toolbar Entry name: yt.dll Program path & name: "c:\program files\yahoo!\companion\installs\cpn\yt.dll" Enabled: [V] Program: "Ask.com Toolbar" Publisher: "(Verified) Ask.com" Entry path: HKLM\Software\Microsoft\Internet Explorer\Toolbar Entry name: askbar.dll Program path & name: "c:\program files\askbardis\bar\bin\askbar.dll" Enabled: [V] Program: "Veoh Video Finder" Publisher: "(Verified) Veoh Networks" Entry path: HKLM\Software\Microsoft\Internet Explorer\Toolbar Entry name: Veoh Web Player Video Finder Program path & name: "c:\program files\veoh networks\veohwebplayer\veohietoolbar.dll" Enabled: [V] Program: N/A Publisher: N/A Entry path: HKLM\Software\Microsoft\Internet Explorer\Extensions Entry name: Internet Connection Help Program path & name: c:\windows\pchealth\helpctr\vendors\cn=hewlett-packardl=cupertinos=cac=us\iebutton\support.htm" Enabled: [V] |
31-01-10, 02:28 | #4 |
Golden
Joined: Dec 2007
Posts: 10,465
|
Okay couldn't find it on the list so I know it's not an autorun.
Try this (Uninstall & reinstall CD drive.) 1. Right-click on 'My Computer' and go to properties. 2. Find the Hardware Tab, once on there click on Device manager. 3. Once on there, take a print screen. 4. Post it on here, and I should help you from there. |
31-01-10, 02:33 | #5 |
Member
Joined: May 2007
Posts: 3,731
|
hope this helps
Last edited by tombraiderxii; 16-02-14 at 02:04. |
31-01-10, 02:52 | #6 |
Golden
Joined: Dec 2007
Posts: 10,465
|
^ Okay looks as if it doesn't recognize your disc drive.
So try and delete that Disc folder you mentioned in your OP, if you can't then use unlocker. Right-click the folder and click on unlocker, in the drop down select delete and ok, or if it's open with any process click on unlock all. Then reboot. If that doesn't help then gonna have to do it an alternate way. But firstly in device manager at the top find the icon with the computer & the magnifying glass, click on that. If there's no changes to the list in there then do below. If there is notify me, and if you want, post a screen print. Alternate method. 1. On My Computer 2. If you can see the CD drive, then right click go on properties. 3. Find Hardware, then click on the drive there. You should recognize it, as in the type section should say CD or DVD drive. 4. Click on properties at the bottom, then go to the driver tab. 5. Click uninstall there, when it's uninstalled restart your computer. Let me know of the results. |
31-01-10, 03:15 | #7 |
Member
Joined: May 2007
Posts: 3,731
|
no changes whatsoever but i do notice this
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31-01-10, 03:35 | #8 |
Member
Joined: May 2007
Posts: 3,731
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okay, so the cd drive is physically opening again (thank god... I had a rented CD i was listening to) but now when I put a new disc in it doesn't detect it. what do i do to get it detecting it again?
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31-01-10, 16:02 | #9 |
Member
Joined: Jan 2005
Posts: 51,185
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1. Never double post when you can freely edit your previous message.
2. Do you have proper drivers installed for your card reader device? 3. Try disconnecting card reader completely and reboot the PC. Is the disc drive working now? 4. Run Diagnose.exe and post the report. |
31-01-10, 18:02 | #10 | |
Member
Joined: May 2007
Posts: 3,731
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Quote:
and to be more embarrassed, the cd came out when i ejected it this morning, but it still didnt detect a dvd/cd drive on the pc, so i rebooted, then it started to work normally. strange. i don't know how, but i think it involved trfan's help. anyway, thanks for all your help EDIT nevermind it's not detecting it anymore I think it was becasue i put an mp3 cd and it stopped responding. What do you mean latest drivers for card reader device. Last edited by tombraiderxii; 06-02-10 at 07:13. |
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