Please help install TRU - Page 2

**ANoDE** · 04-10-20, 11:48

I can't find my disc at the moment, so I'm unable to check on my machine.

Can you check, if TR:Underworld is still listed in the "Add/Remove Programs" menu of Windows? Have you tried running the uninstaller there?
The installer most likely uses some registry entry to check if the game is already installed - but without having the disc, I can't really check which one, I'm afraid.

jay2 · 04-10-20, 14:38

No ANoDE there is nothing showing in add/remove.
I have even tried the uninstall option in C Cleaner, nothing there either

**ANoDE** · 04-10-20, 16:21

You could install process monitor from microsoft:

https://docs.microsoft.com/en-us/sys...nloads/procmon

and use it to log which registry entries / files the underworld installer accesses before showing the error. Maybe this can give you an idea of how the installer detects the installation and counteract accordingly.

Wooxman · 05-10-20, 21:01

You can also use a 3rd party uninstaller program. A lot of those clean registry entries and even detect uninstalled programs that still have junk data and registry entries left.
https://www.lifewire.com/free-uninst...ograms-2625188

I used IObit Uninstaller for a while and it worked pretty good.

jay2 · 06-10-20, 22:36

Thats part of the problem Wooxman, underworld is not showing in any program list , uninstall list etc.

Think im gonna give up

**ANoDE** · 10-10-20, 19:16

Can you post a list of files that are on the disc?
Maybe we can help you do a manual setup of the game - skipping the installer alltogether.

BatGirl · 30-10-20, 22:14

These 'newer computers' that have no optical drive just to save power, space, weight, cost, etc. do seem to have their drawbacks!

Which OS are you using?

Also, how is the game going to verify you have the TR disc before launching? Is the ISO on a thumb drive or something? How'd ya get it installed the first time, and afterwards how did it run without the game disc in some drive?

Sounds like there may even be some protection scheme going on...

Perhaps find some USB optical drive (buy/borrow) and install using it, but probably have issue running without disc in drive thingy if you just borrow temporarily.

Wooxman · 07-11-20, 14:20

Quote:

Originally Posted by jay2

Thats part of the problem Wooxman, underworld is not showing in any program list , uninstall list etc.

Think im gonna give up

Have you tried a 3rd party uninstaller, though?

Quote:

Originally Posted by BatGirl

These 'newer computers' that have no optical drive just to save power, space, weight, cost, etc. do seem to have their drawbacks!

That's why I keep a disc drive in mine. Also makes it a convenient Blu-Ray player.

Quote:

Originally Posted by jay2

Which OS are you using?

Also, how is the game going to verify you have the TR disc before launching? Is the ISO on a thumb drive or something? How'd ya get it installed the first time, and afterwards how did it run without the game disc in some drive?

Sounds like there may even be some protection scheme going on...

Perhaps find some USB optical drive (buy/borrow) and install using it, but probably have issue running without disc in drive thingy if you just borrow temporarily.

It will probably install but not run because of TRU's copy protection. Also it's possible that the disc version won't run on Windows 10 anyway, as Microsoft has disabled certain copy protection systems that can harm the computer.

The easiest solution would probably be to just buy the Steam version. Steam doesn't care if a game has been installed before, it just copies all the files into the correct locations.

04-10-20, 11:48	#11
ANoDE Golden Join Date: May 2005 Location: Austria Posts: 5,671	I can't find my disc at the moment, so I'm unable to check on my machine. Can you check, if TR:Underworld is still listed in the "Add/Remove Programs" menu of Windows? Have you tried running the uninstaller there? The installer most likely uses some registry entry to check if the game is already installed - but without having the disc, I can't really check which one, I'm afraid. __________________ 🎶 ~ Help me leave behind some reasons to be missed ~ 🎶

04-10-20, 16:21	#13
ANoDE Golden Join Date: May 2005 Location: Austria Posts: 5,671	You could install process monitor from microsoft: https://docs.microsoft.com/en-us/sys...nloads/procmon and use it to log which registry entries / files the underworld installer accesses before showing the error. Maybe this can give you an idea of how the installer detects the installation and counteract accordingly. __________________ 🎶 ~ Help me leave behind some reasons to be missed ~ 🎶

05-10-20, 21:01	#14
Wooxman Relic Hunter Join Date: Jul 2012 Location: Germany Posts: 6,059	You can also use a 3rd party uninstaller program. A lot of those clean registry entries and even detect uninstalled programs that still have junk data and registry entries left. https://www.lifewire.com/free-uninst...ograms-2625188 I used IObit Uninstaller for a while and it worked pretty good. __________________ Never forget: Gameplay is king!

10-10-20, 19:16	#16
ANoDE Golden Join Date: May 2005 Location: Austria Posts: 5,671	Can you post a list of files that are on the disc? Maybe we can help you do a manual setup of the game - skipping the installer alltogether. __________________ 🎶 ~ Help me leave behind some reasons to be missed ~ 🎶

30-10-20, 22:14	#17
BatGirl Hobbyist Join Date: Apr 2018 Location: aboard ship orbiting earth, orbiting sol, in the milky way galaxy Posts: 14	These 'newer computers' that have no optical drive just to save power, space, weight, cost, etc. do seem to have their drawbacks! Which OS are you using? Also, how is the game going to verify you have the TR disc before launching? Is the ISO on a thumb drive or something? How'd ya get it installed the first time, and afterwards how did it run without the game disc in some drive? Sounds like there may even be some protection scheme going on... Perhaps find some USB optical drive (buy/borrow) and install using it, but probably have issue running without disc in drive thingy if you just borrow temporarily. __________________ Fly high, kiss the sky, gotta mission to fly

04-10-20, 14:38	#12
jay2 Hobbyist Join Date: Oct 2019 Posts: 9	No ANoDE there is nothing showing in add/remove. I have even tried the uninstall option in C Cleaner, nothing there either

06-10-20, 22:36	#15
jay2 Hobbyist Join Date: Oct 2019 Posts: 9	Thats part of the problem Wooxman, underworld is not showing in any program list , uninstall list etc. Think im gonna give up